Overview

Kensington West

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

$72+

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Rates

Overall guest ratings

6.3/10 Good
Based on 1,455 reviews
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Review highlights

  • 9.1
  • 7.0
  • 4.0
  • 3.4

Good to know

  • Close to public transport

Nearby

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    About

    With a stay at Kensington West Hotel in London (Kensington), you'll be minutes from Olympia Conference and Exhibition Centre and close to Imperial College London. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

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    Amenities

    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    • Internet
    • Air-conditioned
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    6.3 Good
    Based on 1,455 reviews
    • 9.1 "Terrific location."
    • 7.0 "Good service."
    • 6.4 "Average value."
    • 4.0 "Disappointing food."
    • 3.4 "Rooms are not good."
    • 3.1 "Awful breakfast."
    • 2.6 "Terrible amenities."
    • 2.4 "Quite uncomfortable."
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    Overall Rating

    6.2 Good
    Based on 567 reviews
    • 9.2 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.3 "93% liked the proximity to shopping."
      7.6 "City centre within easy reach, said 76%."
    • 6.2 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 6.0 "Average value."
    • 3.5 "Disappointing food."
    • 2.9 "Awful breakfast."
    • 2.4 "Awful rooms."
      0.6 "94% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      2.4 "76% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
      0.7 "93% found problems with the furniture."
      3.2 "68% were unsatisfied with the kitchenette."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
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    Overall Rating

    6.6 Good
    Based on 392 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.4 "Average value."
    • 4.0 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.0 "Awful rooms."
      0.8 "92% said rooms were small."
      2.8 "72% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.9 "81% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
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    Overall Rating

    6.0 Okay
    Based on 14 reviews
    • 9.2 "Terrific location."
    • 6.9 "Service is ok."
    • 3.2 "Awful rooms."
      0.6 "94% said rooms were small."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."

    Overall Rating

    6.4 Good
    Based on 480 reviews
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 6.7 "Average value."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 4.4 "Disappointing food."
    • 3.6 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      0.8 "92% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      0.7 "93% found problems with the furniture."
    • 3.5 "Breakfast is below average."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      1.3 "87% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    View all review categories
    Good to know
    "Close to public transport"
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