Guest reviews
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Overall Rating
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9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 8.2 "City centre within easy reach , said 82%." 9.2 "92%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "Easily accessible by car , said 75%." 8.6 "86%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
8.4 "Great service."8.8 "88% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
8.3 "Good value."10.0 "100% thought it was a
great value ." -
5.6 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
5.3 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 6.0 "Beds were acceptable for 60%." 5.7 "57% thought thekitchenette was ok ." -
4.9 "Not very comfortable."1.3 "87% said
rooms were small ." 0.8 "92%criticized the small bathroom ." 1.4 "Air conditioning was criticized by 86%." -
4.8 "Breakfast is below average."
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4.4 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.5 "Great service."8.9 "89% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
8.2 "Good value."
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5.6 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
4.9 "Rooms are not good."1.2 "88% said
rooms were small ." 4.6 "54%complained about the bathroom ." -
4.7 "Not very comfortable."1.2 "88% said
rooms were small ." -
4.5 "Breakfast is below average."
Overall Rating
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9.4 "Terrific location."
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8.4 "Great service."8.9 "89% found the
staff to be very friendly ." -
5.6 "Average amenities."5.6 "56% thought the
building was acceptable ." -
5.3 "Rooms are ok."
Overall Rating
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9.3 "Terrific location."
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8.5 "Good value."
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8.4 "Great service."8.9 "89% found the
staff to be very friendly ." -
5.9 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." -
5.8 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ."
Overall Rating
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9.1 "Terrific location."
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8.5 "Great service."9.0 "90% found the
staff to be very friendly ." -
5.2 "Rooms are ok."5.9 "
Beds were acceptable for 59%." 5.6 "Only 56% saidrooms were clean enough ." -
5.2 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.1 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
4.9 "Not very comfortable."1.3 "87% said
rooms were small ." -
4.8 "Breakfast is below average."
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4.5 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Good prices and comfort I asked for a wake up call but they didn't do it so I was about to loose my flight
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8.0review from
Great decor, very comfortable,really quiet so good nights sleep!!
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5.2review from
excellent location if you are going to Kensington Olypia, which we were on the Friday of out weekend in London, but then your kind of stuck out in the sticks. We should have moved more central the second night. A bit pretentious - style over substance. Would I reccomend it to anyone elde? only if they were going to Olympia
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6.3review from
I needed a hotel close to Charing Cross Hospital. it was 10 mins by taxi which was fine. about the hotel and its service, i have no complaints
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5.0review from
Liked the kitchen fscilities, comfortable bed, quiet hotel. I was upgraded to suite! Lots of room, shame I was only there from 11pm to 8am! Thin, small rough bath towels - not same quality as rest of linens! No teabags/milk for one night stays.
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7.7review from
The room was very clean , modern & comfortable .It has been fitted out to a high spec , the rotating kitchen was a nice touch so you could stay in the room and cater for yourself if the need arrises .Over all we had an excellent stay in the hotel
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5.7review from
Smart modern decor Lino on the floor instead of carpet
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4.8review from
Clean Ac system out of order. Check out process difficult and did not provide invoice for over night stay. Refreigator did not work. Silverware were not clean. Wanted to charge additional money for using American Express card.
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6.4review from
The overall hygiene and finish was to a very good standard. It's a fairly new building, about 3 weeks old, very well located, short walking distance to Kensington. Friendly, helpful and efficient staff. I arrived in the Summer,very warm but the a/c wasn't working, didn't sleep very well. Had to open a window, which backs up onto the street,again not good if people can see me in my room! Please sort out the air conditioning. My fridge was the smallest I've ever seen, lol!!
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4.3review from
Good prices and comfort I asked for a wake up call but they didn't do it so I was about to loose my flight
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5.2review from
excellent location if you are going to Kensington Olypia, which we were on the Friday of out weekend in London, but then your kind of stuck out in the sticks. We should have moved more central the second night. A bit pretentious - style over substance. Would I reccomend it to anyone elde? only if they were going to Olympia
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6.3review from
I needed a hotel close to Charing Cross Hospital. it was 10 mins by taxi which was fine. about the hotel and its service, i have no complaints
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5.0review from
Liked the kitchen fscilities, comfortable bed, quiet hotel. I was upgraded to suite! Lots of room, shame I was only there from 11pm to 8am! Thin, small rough bath towels - not same quality as rest of linens! No teabags/milk for one night stays.
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5.7review from
Smart modern decor Lino on the floor instead of carpet
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4.8review from
Clean Ac system out of order. Check out process difficult and did not provide invoice for over night stay. Refreigator did not work. Silverware were not clean. Wanted to charge additional money for using American Express card.
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6.4review from
The overall hygiene and finish was to a very good standard. It's a fairly new building, about 3 weeks old, very well located, short walking distance to Kensington. Friendly, helpful and efficient staff. I arrived in the Summer,very warm but the a/c wasn't working, didn't sleep very well. Had to open a window, which backs up onto the street,again not good if people can see me in my room! Please sort out the air conditioning. My fridge was the smallest I've ever seen, lol!!
