Overview

Plaza on the River London
Top Family Hotel

18 Albert Embankment, London, United Kingdom
+44 844 854 5295

$230+

Overall guest ratings

8.2/10 Excellent
Based on 1,058 reviews

Review highlights

  • 8.8
  • 7.9
  • 6.9
  • 4.7

Good to know

  • Great view
  • Wonderful sightseeing
  • Spacious rooms

Nearby

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    About

    2015 TripAdvisor Certificate of Excellence winner Plaza on the River – Club and Residence, London's exclusive all-suite hotel for the ultimate in luxury riverside living. Offering 65 contemporary suites, with options to stay for one night or up to a year, Plaza on the River offers all the comforts of home with the benefit of superior facilities and service. Strategically positioned on the south bank of the River Thames, the majority of suites at Plaza on the River afford spectacular views of some of London’s most impressive landmarks such as the Tate Britain, the London Eye and the Houses of Parliament and is only moments from underground and mainline rail networks.

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    Carlson

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Spa
    • Car rental
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Business center
    • Concierge service
    • Laundry facilities
    • Express check out
    • Coffee shop
    • 24 Hour Front Desk
    • Babysitting/child services (surcharge)
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,058 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      8.3 "Near to public transport, according to 83%."
      7.0 "70% liked the proximity to shopping."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.3 "73% were happy with the room service."
      7.5 "75% said the booking process went smoothly."
      10.0 "100% were impressed by the laundry service."
    • 6.9 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.6 "Only 66% said the rooms were modern."
    • 6.7 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.7 "Value below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.7 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 349 reviews
    • 8.5 "Location is great."
      8.2 "Near to public transport, according to 82%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.3 "Great service."
    • 7.2 "Nice rooms."
      8.5 "85% thought the view was good."
      9.6 "96% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      7.1 "71% found the kitchenette to be good."
      7.5 "75% enjoyed the balcony."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.3 "Value below average."
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    Overall Rating

    8.3 Excellent
    Based on 624 reviews
    • 8.7 "Location is great."
      8.3 "Near to public transport, according to 83%."
      9.4 "94% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% said the concierge service was amazing."
    • 7.0 "Nice rooms."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said the rooms were modern."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
    • 4.8 "Internet is poor."
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    Overall Rating

    8.0 Good
    Based on 42 reviews
    • 8.4 "Location is great."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.7 "Rooms are ok."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."

    Overall Rating

    8.5 Excellent
    Based on 42 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
    • 7.1 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 6.4 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    "Wonderful sightseeing"
    "Spacious rooms"
    data provided by TrustYou

    Recent Reviews

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    thames
    minute walk
    hotel star good
    spacious and modern
    view of the river was great
    washer dryer
    short cab ride
    view into an atrium
    central london
    inner court
    london hotels
    river view
    walk back towards parliament
    small grocery store
    construction site
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