Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.5 "95%liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "Good access to the airport , said 100%." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
7.2 "Internet works."10.0 "100% thought it was a
great value ." -
6.3 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ." 6.4 "For only 64%, thetv was ok ." -
6.1 "Breakfast is mediocre."5.2 "
Breakfast prices were ok , according to 52%." -
1.3 "Disappointing wellness & sports facilities."1.3 "87%
didn't like the fitness area ."
Overall Rating
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9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.5 "95%liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
6.6 "Internet is average."5.6 "56% thought the
wifi quality was ok ." -
6.4 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 6.4 "For only 64%, thetv was ok ." -
6.1 "Breakfast is mediocre."
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5.4 "Average comfort."5.8 "For only 58%, the
noise level was all right ." -
4.5 "Bad amenities."4.1 "59% thought the
building wasn't nice ." 3.2 "For 68%, thelobby entrance was sub-standard ." 0.6 "94%complained about the elevator ." 3.2 "68% thought thefacilities needed updating ."
Overall Rating
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9.9 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.6 "96%liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
6.9 "Internet is average."6.2 "62% thought the
wifi quality was ok ." -
5.9 "Breakfast is mediocre."
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5.8 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ."
Overall Rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
7.1 "High value."
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6.7 "Rooms are ok."
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5.6 "Breakfast is mediocre."
Overall Rating
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9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
7.3 "Internet works."
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6.1 "Breakfast is mediocre."
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5.9 "Rooms are ok."7.0 "70% were
happy with the bathroom ." -
5.2 "Average amenities."
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5.1 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Great location to the tube
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6.0review from
It was very convienient for the royal albert hall where i was singing. the hotel was comfortable and welcoming, the staff were very helpful I don't think there was anything i disliked about my stay at you hotel
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8.0review from
Hotel was easy to find and conveniently situated for the places we were visiting. Staff were friendly and competent. Rooms clean and comfortable. We had an excellent family weekend and hope to return.
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6.0review from
freindly staff good breakfast reasonable price for london room too hot strange noises from plumbing and heating
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5.3review from
It is convenient for the location where I was working The room was very tired small and the bed uncomfortable as the matress is so old. The plumbing made a horrible noise when used , very expensive room with no breakfast included
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7.0review from
The convenience of having a family room with accommodation for older children.
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6.8review from
Perfect location close to underground Glocester station, good staff, nice clean and comfortable room No
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5.2review from
Location ! Clean and nice facilities. Good breakfast. Room was very small and windows facing the main street ment that there was much noise.
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2.8review from
Waiter in the restaurant opened it especially for our booking of 3 as the restuarant was booked out that night for a private function. We were in the basement room and the corridor absolutley stunk of rubbish, damp and dirty linen. The paintwork was in an appalling state as well as carpets. The room was freezing and curtains didn't close. You had to wait hours for the one lift. At breakfast we had to ask for everything to be replenished and the waitress kept clearing your plate even before you had taken the last mouthful instead of waiting for everybody to finish at the same time. Tghere was a private function ghoing on with loud music until 12.30 - not good when you have an elderly person with you. As for a newly refurbished hotel - it needs an complete overall.
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6.8review from
The bed was too short.
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8.0review from
The hotel had a good atmosphere. It was also very convienant for the underground station that we needed. The room was perfect for our one night stay
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8.0review from
Hotel was easy to find and conveniently situated for the places we were visiting. Staff were friendly and competent. Rooms clean and comfortable. We had an excellent family weekend and hope to return.
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8.0review from
The hotel had a good atmosphere. It was also very convienant for the underground station that we needed. The room was perfect for our one night stay
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6.2review from
Great location to the tube
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6.0review from
It was very convienient for the royal albert hall where i was singing. the hotel was comfortable and welcoming, the staff were very helpful I don't think there was anything i disliked about my stay at you hotel
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6.0review from
freindly staff good breakfast reasonable price for london room too hot strange noises from plumbing and heating
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5.3review from
It is convenient for the location where I was working The room was very tired small and the bed uncomfortable as the matress is so old. The plumbing made a horrible noise when used , very expensive room with no breakfast included
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5.2review from
Location ! Clean and nice facilities. Good breakfast. Room was very small and windows facing the main street ment that there was much noise.
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2.8review from
Waiter in the restaurant opened it especially for our booking of 3 as the restuarant was booked out that night for a private function. We were in the basement room and the corridor absolutley stunk of rubbish, damp and dirty linen. The paintwork was in an appalling state as well as carpets. The room was freezing and curtains didn't close. You had to wait hours for the one lift. At breakfast we had to ask for everything to be replenished and the waitress kept clearing your plate even before you had taken the last mouthful instead of waiting for everybody to finish at the same time. Tghere was a private function ghoing on with loud music until 12.30 - not good when you have an elderly person with you. As for a newly refurbished hotel - it needs an complete overall.
