Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.5 "Internet works perfectly."9.3 "93% said the
wifi quality was great ." -
8.2 "Comfort level is high."9.6 "96% said the
beds were comfortable ." 7.8 "78% thoughtrooms were spacious ." 7.5 "75% thought it waspleasantly quiet ." 10.0 "100% liked thebig bathroom ." -
7.0 "Nice rooms."5.0 "For only 50%, the
bathroom was ok ." 6.5 "Only 65% saidrooms were clean enough ." 6.0 "Only 60% said therooms were modern ." 5.0 "50% said theview was so-so ." -
6.9 "Breakfast is mediocre."
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6.8 "Service is ok."6.0 "Only 60% thought the
service was professional ." 5.4 "Only 54% found therestaurant service to be good ." -
6.0 "Average amenities."6.0 "60% thought the
building was acceptable ." -
5.0 "Average value."
Overall Rating
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9.7 "Terrific location."
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8.2 "Comfort level is high."7.8 "78% thought
rooms were spacious ." 9.7 "97% said thebeds were comfortable ." -
6.8 "Breakfast is mediocre."
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6.7 "Rooms are ok."
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6.2 "Service is ok."
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5.8 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.1 "Average value."
Overall Rating
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9.8 "Terrific location."
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7.8 "High comfort."7.4 "74% thought
rooms were spacious ." 9.4 "94% said thebeds were comfortable ." -
7.4 "Good breakfast."
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6.6 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
6.3 "Service is ok."6.0 "Only 60% thought the
service was professional ." -
5.5 "Average amenities."5.5 "55% thought the
building was acceptable ."
Overall Rating
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9.6 "Terrific location."
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6.9 "Service is ok."
Overall Rating
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8.1 "Comfort level is high."9.7 "97% said the
beds were comfortable ." -
6.9 "Rooms are ok."
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6.8 "Service is ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Great location Looks like a five star hotel from the outside but has the rooms and facilities of a regular Sheraton...
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7.3review from
the localization of the hotel is very good. to clean the rooms the staff used to make a lot of noise.
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7.3review from
convenience to top tourist sights and underground stations
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7.3review from
convenience to Mayfair
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3.3review from
Location is good but cannot be a reason for staying in this terrible hotel. Worst 5 star hotel I have ever stayed. Non renovated rooms can even not be rated 1 star. They should not be sold. It is a shame for Sheraton and Starwood to have such a bad hotel in the chain. Staff is trying to do its best but management is non existent. Hotel manager must be fired...
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4.7review from
Location, neat room A bit outdated, no free internet access (should be included in price)
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5.6review from
It has to be renovated
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4.8review from
the bed was good yes if you want to stay in a 5 star hotel I would not recommend this hotel the room is to pour and everything is to old
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4.0review from
the location the staff and the bar area. the bathrooms were a disgrace, cracked tiles, old fashioned, didnt feel clean and certainly not up to the standard of a 3 star hotel let alone a 5 star.the whole living quarters of the hotel need a referbishment.
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4.8review from
The service was excellent, the room was a good size and the food at the Citrus restuarant was lovely There were limited facilities in the room including bad reception on the old tv, it smelled of smoke despite asking for a non smoking room. The hotel was not aware of my booking when I arrived- which may this sites fault or on the hotel end.
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6.8review from
Excellant service & friendly staff In places the rooms the room was in need of a redec.
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7.3review from
the localization of the hotel is very good. to clean the rooms the staff used to make a lot of noise.
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7.3review from
convenience to top tourist sights and underground stations
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7.3review from
convenience to Mayfair
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6.8review from
Excellant service & friendly staff In places the rooms the room was in need of a redec.
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5.7review from
Great location Looks like a five star hotel from the outside but has the rooms and facilities of a regular Sheraton...
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3.3review from
Location is good but cannot be a reason for staying in this terrible hotel. Worst 5 star hotel I have ever stayed. Non renovated rooms can even not be rated 1 star. They should not be sold. It is a shame for Sheraton and Starwood to have such a bad hotel in the chain. Staff is trying to do its best but management is non existent. Hotel manager must be fired...
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4.7review from
Location, neat room A bit outdated, no free internet access (should be included in price)
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5.6review from
It has to be renovated
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4.8review from
the bed was good yes if you want to stay in a 5 star hotel I would not recommend this hotel the room is to pour and everything is to old
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4.0review from
the location the staff and the bar area. the bathrooms were a disgrace, cracked tiles, old fashioned, didnt feel clean and certainly not up to the standard of a 3 star hotel let alone a 5 star.the whole living quarters of the hotel need a referbishment.
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4.8review from
The service was excellent, the room was a good size and the food at the Citrus restuarant was lovely There were limited facilities in the room including bad reception on the old tv, it smelled of smoke despite asking for a non smoking room. The hotel was not aware of my booking when I arrived- which may this sites fault or on the hotel end.
