Overview

Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

$84+

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Rates

Overall guest ratings

7.0/10 Good
Based on 882 reviews
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Review highlights

  • 9.8
  • 9.5
  • 8.5
  • 2.7

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Surtees Hotel London Ltd. in London (Victoria), you'll be convenient to Victoria Palace Theatre and Buckingham Palace. This hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 882 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
    • 8.5 "Good value."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Internet is average."
    • 2.7 "Food is inedible."
    • 2.5 "Awful rooms."
    • 2.4 "Quite uncomfortable."
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    Overall Rating

    7.1 Good
    Based on 379 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.4 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 3.0 "Awful rooms."
      1.8 "82% complained about the bathroom."
      0.6 "94% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.0 "70% had problems with the shower."
      1.6 "84% were unsatisfied with the kitchenette."
      4.8 "52% said the bathroom was dirty."
    • 2.7 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."

    Overall Rating

    7.0 Good
    Based on 485 reviews
    • 9.8 "Terrific location."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      9.5 "Management was excellent, said 95%."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 2.8 "Food is inedible."
    • 2.0 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.7 "73% didn't like the uncomfortable beds."
    • 1.6 "Awful rooms."
      1.5 "85% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      2.9 "71% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      3.9 "61% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
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    Overall Rating

    7.4 Good
    Based on 17 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 2.8 "Awful rooms."
    • 2.7 "Quite uncomfortable."
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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