Surtees Hotel, London Hotels from $78

Guest reviews of Surtees Hotel

Based on 867 reviews

Location

9.5 "Terrific location."

9.3 "93% thought it was easy to get to the train station."

9.5 "Near to public transport, according to 95%."

9.8 "98% liked the proximity to sightseeing."

9.2 "City centre within easy reach, said 92%."

7.8 "Easily accessible by car, said 78%."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "100% liked the proximity to shopping."
Service

8.9 "Great service."

9.9 "99% found the staff to be very friendly."

7.4 "74% said the reception staff was great."

7.7 "77% thought the service was very professional."

8.7 "Management was excellent, said 87%."
WiFi

8.8 "Very good internet connection."

8.0 "80% said the wifi quality was great."

10.0 "100% thought it was a great value."
Breakfast

5.8 "Breakfast is mediocre."

5.7 "Breakfast prices were ok, according to 57%."
Room

3.1 "Awful rooms."

2.4 "76% complained about the bathroom."

0.5 "95% said rooms were small."

4.4 "56% didn't like the uncomfortable beds."

0.3 "97% criticized the small bathroom."

2.0 "80% thought they were poorly maintained."

3.1 "69% had problems with the shower."

2.1 "79% found problems with the furniture."

1.3 "For 87%, the rooms looked old."

0.0 "100% thought the tv was sub-standard."
Comfort

2.5 "Quite uncomfortable."

0.5 "95% said rooms were small."

4.4 "56% didn't like the uncomfortable beds."

0.3 "97% criticized the small bathroom."

Based on 329 reviews

Location

9.6 "Terrific location."

9.4 "94% thought it was easy to get to the train station."

9.4 "Near to public transport, according to 94%."

9.8 "98% liked the proximity to sightseeing."
Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

7.8 "78% thought the service was very professional."
WiFi

8.6 "Very good internet connection."

7.7 "77% said the wifi quality was great."
Breakfast

6.0 "Breakfast is mediocre."
Room

3.1 "Awful rooms."

2.3 "77% complained about the bathroom."

0.6 "94% said rooms were small."

4.4 "56% didn't like the uncomfortable beds."

0.4 "96% criticized the small bathroom."

3.0 "70% had problems with the shower."
Comfort

2.9 "Quite uncomfortable."

0.6 "94% said rooms were small."

4.4 "56% didn't like the uncomfortable beds."

0.4 "96% criticized the small bathroom."

Based on 494 reviews

Location

9.5 "Terrific location."

9.5 "95% thought it was easy to get to the train station."

9.5 "Near to public transport, according to 95%."

9.8 "98% liked the proximity to sightseeing."
Service

8.9 "Great service."

9.9 "99% found the staff to be very friendly."

7.8 "78% thought the service was very professional."

7.3 "73% said the reception staff was great."

9.0 "Management was excellent, said 90%."
WiFi

8.8 "Very good internet connection."

8.1 "81% said the wifi quality was great."
Breakfast

5.8 "Breakfast is mediocre."
Room

2.5 "Awful rooms."

0.4 "96% said rooms were small."

2.2 "78% complained about the bathroom."

0.3 "97% criticized the small bathroom."

4.0 "60% didn't like the uncomfortable beds."

2.1 "79% found problems with the furniture."

2.6 "74% had problems with the shower."
Comfort

2.3 "Quite uncomfortable."

0.4 "96% said rooms were small."

0.3 "97% criticized the small bathroom."

4.0 "60% didn't like the uncomfortable beds."

Based on 43 reviews

Location

9.5 "Terrific location."
Service

9.1 "World class service."

9.9 "99% found the staff to be very friendly."
Breakfast

6.0 "Breakfast is mediocre."
Room

3.9 "Rooms are not good."

2.5 "75% complained about the bathroom."

0.4 "96% said rooms were small."

0.3 "97% criticized the small bathroom."
Comfort

2.8 "Quite uncomfortable."

0.4 "96% said rooms were small."

0.3 "97% criticized the small bathroom."