Until late 2016, The Park Lane Hotel, London is undergoing a complete renovation, creating a new story in the heart of London Mayfair. The hotel remains open and continues to offer its current services. Make the most of your day at our centrally-located hotel and spend less time in transit. You can connect with the welcoming city at Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London’s West End theatres. After spending the day with family, friends, or colleagues, slip into slumber in one of our 303 guest rooms. Whether heading out, logging on, or just kicking back, enjoy intimate, comfortable furnishings, our Sheraton Sweet Sleeper® Beds, flat screen TVs, and of course inspiring views of Green Park. Take time to enjoy conversation over an English afternoon tea, which is served in the Tudor Rose Room during our renovation. Unwind in our new bar, Smith & Whistle, and experience a true Mayfair local. Enjoy the great city of London without leaving the comforts of home behind at The Park Lane Hotel, London.
Looks like a five star hotel from the outside but has the rooms and facilities of a regular Sheraton...
the localization of the hotel is very good.
to clean the rooms the staff used to make a lot of noise.
convenience to top tourist sights and underground stations
convenience to Mayfair
Location is good but cannot be a reason for staying in this terrible hotel.
Worst 5 star hotel I have ever stayed. Non renovated rooms can even not be rated 1 star. They should not be sold. It is a shame for Sheraton and Starwood to have such a bad hotel in the chain. Staff is trying to do its best but management is non existent. Hotel manager must be fired...
Location, neat room
A bit outdated, no free internet access (should be included in price)
It has to be renovated
the bed was good
yes if you want to stay in a 5 star hotel I would not recommend this hotel the room is to pour and everything is to old
the location the staff and the bar area.
the bathrooms were a disgrace, cracked tiles, old fashioned, didnt feel clean and certainly not up to the standard of a 3 star hotel let alone a 5 star.the whole living quarters of the hotel need a referbishment.
The service was excellent, the room was a good size and the food at the Citrus restuarant was lovely
There were limited facilities in the room including bad reception on the old tv, it smelled of smoke despite asking for a non smoking room. The hotel was not aware of my booking when I arrived- which may this sites fault or on the hotel end.
Excellant service & friendly staff
In places the rooms the room was in need of a redec.