History and luxury go together like tea and scones at The Royal Horseguards, a five star member of Historic Hotels Worldwide. A bad room doesn't exist at this hotel, but the best are on the higher floors, with beautiful views of the Thames River.
In the Lap of Luxury
The Royal Horseguards' 281 guestrooms feature Victorian-meets-contemporary decor, and are well-equipped with luxury amenities, including bathrooms with heated floors, Elemis toiletries, iPod docks, complimentary Wi-Fi, and multiple flat-screen televisions -- including one in the bathroom.
Dining at The Royal Horseguards is an excellent proposition, with options including the award-winning One Twenty One Two Restaurant, al fresco dining on the Terrace, and a cozy lounge for guests to take traditional British afternoon tea. The Equus Bar serves cocktails named for the hotel's most famous former guests, like Winston Churchill and George Bernard Shaw. Additional facilities include 24-hour business and fitness centers.
Overlooking the London Eye
The Royal Horseguards occupies a prestigious location on the Thames in central London. Some of the city's best attractions are within a mile of the hotel, including Buckingham Palace, Picadilly Circus, trendy Soho, the National Gallery, Leicester Square, Covent Gardens, and the London Eye. The Royal Horseguards is also convenient to public transit, with the Embankment tube station and Charing Cross train station each within a 5 minute walk.
Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.
Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.
The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.
For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.
Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!
rooms spacious and very clean. staff very helpful and friendly. well situated for site seeing and close commuting facilities to explore the rest of london.
no spa facilities that i was made aware of.
The welcome and service of all the staff. Everyone especially the Hungarian gentleman bent over backwards to make an extra effort every single time I approached them. More likely they approached me quicker, to help with my pushchair and baby. They were polite and fantastic. Your real asset!!
The towels had an awful smell (I have a sensitive nose). My room was no 847. When I enetered the room I could smell the pigeons in fact I looked at the window sill and sure enough there was pigeon poo - and the windows hadn't been cleaned in some time? There was no child quilt / blanket provided with the cot (and, although the cot was provided, I had to ask for this to be made). The staff could be taught level one english.
Everyone is polite and not overbearing. The room although we felt is was quite small it was peaceful and very clean.
The only point was a dirty wet cloth left on the wardrobe shelve which was a little unpleasant,
good location, good service
The room was fantastic with view over the Thames, Bed very good and quite and the Hotel is tucked out of the way but in easy access to all of London
We did not get a warm welcome at reception, They tried to put us in 2 single beds when I had booked river view doudle. They would not take my word so I had to go back to the car to get our booking. It is also hard to get a cab from this hotel.
It would be a good 4 star hotel. good heating and hot showers.
food was barely edible, always stale. reception service is appalling. In desperate need of refurbishment, old TVs, design. It was just a bed and a bathroom, not a 5 star hotel.
The location was excellent. The room and bathroom were very nice.
Peaceful room and comfortable beds. Harp being played as we arrived. Good location. We were needing a relaxing night before travelling to Lyon through the French rail strikes and we awoke refreshed and content. Thanks!
Decor a bit over ornate in places. (Ribbons over pictures etc). Not much in fridge except someones left over lunch. Quite a surprise!
The service was outstanding and good position in the city. I recommend this hotel to everybody.
Comfortable room, so close to all the attractions. Staff were very friendly and helpful.The electric curtains were a 11 yr olds idea of luxury!