Pros (+) Breakfast was good. Downstairs was nice.
Cons (-) The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.
5 stars
The Rubens at the Palace
39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
London, United Kingdom
See location+44 207 834 6600Photos of The Rubens at the Palace
Overview
Located in the heart of London, The Rubens at the Palace gives guests a spectacular view overlooking Buckingham Palace. This hotel offers luxurious guest rooms ranging from the Family Suite to the Master Suite. Guests enjoy traditional styles that are both classy and opulent, with the modern amenities of today.
Each stay at The Rubens at the Palace include complementary WiFi Internet, an interactive television that is part of a complete entertainment system, as well as plenty of movies and music for guests to peruse. Royal Themed King Rooms are a special treat and feature decor and artistic elements that pay homage to past British monarchs. Royal suites are also decked with crystal chandeliers.
Visitors at The Rubens have numerous dining options. They can enjoy Afternoon Tea in true English tradition inside the Palace Lounge, which gives guests a prime view of The Royal Mews of Buckingham Palace. The English Grill serves fine cuisine in a contemporary atmosphere. The menu has top-quality meats and produce that are also served in the Queen’s kitchen. For more exotic flavors, guests can venture into The Curry Room, which serves authentic Indian and African cuisine. The New York Bar has a wide range of cocktails, beers, wines, and other spirits to top off an elegant evening out.
The Rubens at the Palace is also a great place to host an event or special occasion. The event spaces can accommodate up to 160 people, and the professional event staff help to coordinate gatherings like weddings, business meetings, banquets, and more. For weddings, the Wedding Specialist help to plan every detail of the special day. For other events, such as parties and business meetings.
Latest deals for The Rubens at the Palace
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Rubens at the Palace
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
- Adapter
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Special diet menus (on request)
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Elevator
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
General
- Soundproof rooms
- Family rooms
- Storage available
Family friendly
- Kids meals
- Babysitting or child care
- Cribs available
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Evening entertainment
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Reviews of The Rubens at the Palace
8.7
Very good
3394 verified ratings
Wonderful
2038
Very good
557
Good
376
Okay
146
Fair
165
Mediocre
51
Poor
61
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, making it easy to explore nearby attractions. However, there were consistent complaints about the cleanliness of the rooms and some maintenance issues, which detracted from the overall experience. The breakfast received positive remarks, but the size and condition of the rooms were often criticized.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Great location
Cons (-) £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at The Rubens at the Palace?
Guests have described the beds at The Rubens at the Palace as amazingly comfy and very comfortable.
Is parking available at The Rubens at the Palace?
The hotel offers parking and valet parking for guests' convenience.
What can guests expect from the food quality at The Rubens at the Palace?
Guests can enjoy fine cuisine at The English Grill, authentic Indian and African cuisine at The Curry Room, and a wide range of cocktails, beers, wines, and other spirits at The New York Bar.
How clean is The Rubens at the Palace?
The hotel has been described as very clean, with exceptional cleaning staff and a beautiful, well-kept room.
What is the customer service like at The Rubens at the Palace?
The staff at The Rubens at the Palace are described as lovely, very professional, helpful, attentive, and friendly, with a warm welcome and attention to detail.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Royal Themed King Rooms
Guests were impressed with the decor and artistic elements paying homage to past British monarchs in these rooms.
Explore the Dining Options
The hotel offers a variety of dining experiences, from traditional English Afternoon Tea to authentic Indian and African cuisine at The Curry Room. Guests appreciated the diverse culinary offerings.
Take Advantage of Event Spaces
If planning an event, the hotel's event spaces can accommodate up to 160 people. The professional event staff received praise for their assistance in coordinating various gatherings.
Check for Room Temperature Control
Some guests mentioned struggling to control the room temperature, so it's advisable to inquire about this feature when booking.
Consider Room Size
Several guests noted that some rooms were smaller than expected, so it may be beneficial to inquire about room size and layout based on individual preferences.
Explore Nearby Attractions
The hotel's proximity to Buckingham Palace and other attractions such as Westminster Abbey and the London Eye makes it an ideal location for sightseeing.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others found it to be overpriced. It may be worth exploring alternative breakfast options nearby.
Consider Special Occasion Services
For those planning weddings or special occasions, the hotel's Wedding Specialist received positive feedback for their assistance in planning every detail of the special day.
Check for Noise Levels
Some guests mentioned noise disturbances, so it may be beneficial to inquire about the potential for noise and request a quieter room if necessary.
Location
39 Buckingham Palace Road, London, SW1W 0PS
What's nearby
- Buckingham Palace388 yd
- Palace of Westminster0.8 mi
- Big Ben0.8 mi
- Harrods0.9 mi
- Piccadilly Circus0.9 mi
- Charing Cross0.9 mi
- Central London0.9 mi
- Trafalgar Square0.9 mi
- Leicester Square1 mi
- London Eye1.1 mi
- Strand1.2 mi
- Oxford Street1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Rubens at the Palace
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $424 |
Average price (weekend night) | $425 |
When to book a room at The Rubens at the Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Rubens at the Palace
FAQs when booking at The Rubens at the Palace
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LondonMost recommended
See most recommended stays in LondonGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | London City |
Distance to airport | 8.3 mi |