Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.0 "80% said thereception staff was great ." -
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
9.2 "Excellent breakfast."
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8.9 "Food is delicious."10.0 "100% were
happy with the price ." 8.1 "Yummy desserts , said 81%." 10.0 "100%enjoyed the snacks that were offered."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
9.4 "Terrific location."
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9.4 "Excellent breakfast."
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8.9 "Vibe was good."9.4 "94%
enjoyed the friendly atmosphere ." 7.7 "77%enjoyed the lobby entrance ." -
8.8 "Food is delicious."7.8 "
Yummy desserts , said 78%."
Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.0 "Food is to die for."
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8.8 "Vibe was good."
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7.4 "Nice rooms."
Overall Rating
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9.4 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Ambience and luxury there was nothing I disliked
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6.7review from
Attention to detail. Pleasant, friendly staff. Design of hotel foyer and lounge -like a very upmarket gentleman's club. Wardrobe door with full length mirror inside wouldn't open fully. Disappointing as my daughter and I were attending a dinner in an exclusive venue and wanted to make sure we looked our best.A minor point to some, but could be rectified by placing the mirror inside the adjoining door.
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7.3review from
The room was a good size for London and well-appointed with excellent amenities such as Penhaligon's products and daily service of ice, water, fresh lemon slices and olives, bedtime treats, newspapers.
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7.3review from
The professionnalism and kindness of its personnel No cigar lounge
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7.7review from
Nice small Hotel in a very nice location. Very nice rooms, quite and chic
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8.0review from
The staff was excellent, attentive and warm. The rooms were lovely; beds and showers were the best I've experienced. Plunder the pantry was fun.
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8.0review from
a wonderful oasis amidst the bustle of victoria
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8.0review from
Everything, food, attention to detail and comfort, very reasonable price, breakfast and champagne included, one of the best hotels in London and one of the more reasonably priced, which seems odd but thats how it was. No hidden extras and car parking. Just brilliant. Will definately be going back.
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8.0review from
Very friendly and welcoming staff. Everything you wanted was there. Relaxing and comfortable rooms. Great turn down service with candles! The exec lounge was great, like a living room in your home. We had a lovely stay.
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7.6review from
The staff were first class. The breakfast was excellent. The ambiance was great. The only minor comment was that in our room you couldn't fully open the wardrobe door which had the full length mirror on it because it was blocked by the door closer on the room door. Nothing really, but could only give the hotel 99.9% instead of 100%.
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8.0review from
Ambience and luxury there was nothing I disliked
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8.0review from
The staff was excellent, attentive and warm. The rooms were lovely; beds and showers were the best I've experienced. Plunder the pantry was fun.
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8.0review from
a wonderful oasis amidst the bustle of victoria
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8.0review from
Everything, food, attention to detail and comfort, very reasonable price, breakfast and champagne included, one of the best hotels in London and one of the more reasonably priced, which seems odd but thats how it was. No hidden extras and car parking. Just brilliant. Will definately be going back.
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8.0review from
Very friendly and welcoming staff. Everything you wanted was there. Relaxing and comfortable rooms. Great turn down service with candles! The exec lounge was great, like a living room in your home. We had a lovely stay.
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6.7review from
Attention to detail. Pleasant, friendly staff. Design of hotel foyer and lounge -like a very upmarket gentleman's club. Wardrobe door with full length mirror inside wouldn't open fully. Disappointing as my daughter and I were attending a dinner in an exclusive venue and wanted to make sure we looked our best.A minor point to some, but could be rectified by placing the mirror inside the adjoining door.
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7.3review from
The room was a good size for London and well-appointed with excellent amenities such as Penhaligon's products and daily service of ice, water, fresh lemon slices and olives, bedtime treats, newspapers.
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7.3review from
The professionnalism and kindness of its personnel No cigar lounge
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7.7review from
Nice small Hotel in a very nice location. Very nice rooms, quite and chic
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7.6review from
The staff were first class. The breakfast was excellent. The ambiance was great. The only minor comment was that in our room you couldn't fully open the wardrobe door which had the full length mirror on it because it was blocked by the door closer on the room door. Nothing really, but could only give the hotel 99.9% instead of 100%.
