Overview

Thistle Kensington Gardens

104 Bayswater Road, London, W2 3HL, United Kingdom
+44 871 376 9024

$131+

Overall guest ratings

8.1/10 Excellent
Based on 2,926 reviews

Review highlights

  • 9.7
  • 8.7
  • 8.4
  • 4.3

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

    Show all

    About

    Thistle Kensington Gardens puts you in a great location, within just a 10-minute walk of Kensington Gardens and Kensington Palace. For a bite to eat, guests can check out The Brasserie, which is open for breakfast, lunch, and dinner and offers garden views. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business center
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 2,926 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 5.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "For only 58%, the bathroom was ok."
      6.9 "Only 69% thought the shower was ok."
      5.8 "Only 58% said the rooms were modern."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.3 "Internet is average."
    • 4.3 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.5 "65% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."

    Overall Rating

    8.1 Excellent
    Based on 1,609 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 5.4 "Internet is average."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.9 "For only 59%, the bathroom was ok."
      6.1 "Only 61% said the rooms were modern."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.1 "69% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall Rating

    8.1 Excellent
    Based on 819 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.7 "For only 57%, the bathroom was ok."
      5.4 "Only 54% said the rooms were modern."
      6.9 "Only 69% thought the shower was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.0 "Internet is average."
    • 4.7 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.3 "67% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."

    Overall Rating

    7.5 Good
    Based on 87 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.6 "Average value."
    • 5.5 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.5 "75% said rooms were small."

    Overall Rating

    7.8 Good
    Based on 409 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.7 "Internet is average."
    • 5.4 "Bar is ok."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.8 "For only 58%, the bathroom was ok."
      6.9 "Only 69% thought the shower was ok."
      5.8 "Only 58% said the rooms were modern."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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