Guest reviews
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All Reviews
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Couples
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Business
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Solo
Overall Rating
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9.2 "Excellent pool."
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8.2 "Generally very clean."7.9 "79% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
8.2 "Vibe was good."7.2 "72% thought, the
hotel was modern ." 10.0 "100% said it was astylish hotel ." 8.0 "80%enjoyed the lobby entrance ." 9.4 "94%enjoyed the friendly atmosphere ." -
8.1 "Great service."8.9 "89% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 10.0 "100% wereimpressed by the valet service ." 7.0 "Housekeeping was great , according to 70%." 10.0 "Lovely bar service , according to 100%." -
8.0 "Location is great."9.4 "94%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.3 "Rooms are ok."6.9 "Only 69% said the
rooms were modern ." -
6.0 "Bar is ok."5.5 "
Alcoholic drinks were not bad , according to 55%." -
5.8 "Breakfast is mediocre."
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5.0 "Internet is average."
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3.4 "Value below average."4.0 "The
price was too high for 60%." 4.0 "60% said thebreakfast was too expensive ."
Overall Rating
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9.3 "Excellent pool."
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8.1 "Vibe was good."7.3 "73% thought, the
hotel was modern ." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
7.8 "Good location."
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6.3 "Rooms are ok."
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5.8 "Breakfast is mediocre."
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5.4 "Bar is ok."
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3.3 "Value below average."
Overall Rating
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8.5 "Generally very clean."9.2 "92% thought
it was clean ." 8.2 "82% saidrooms were clean ." -
8.2 "Location is great."
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8.2 "Vibe was good."
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8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 7.5 "75% said thereception staff was great ." -
6.3 "Rooms are ok."
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6.1 "Breakfast is mediocre."
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5.4 "Food is average."
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3.8 "Value below average."
Overall Rating
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8.2 "Location is great."
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8.0 "Great service."
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6.0 "Rooms are ok."
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5.5 "Average comfort."
Overall Rating
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8.1 "Great service."8.8 "88% found the
staff to be very friendly ." -
8.0 "Location is great."
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7.8 "Good cleanliness."7.5 "75% said
rooms were clean ." -
6.5 "Rooms are ok."
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5.9 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
After the check-in and first night, the staff were great. Shout-out to Mary who really made us feel at home. The check in was terrible. We reserved a room with double beds. When we got there in the evening (~7pm) we were told that they only had a room with a king bed and be thankful that you have that. They said they have a couch and that they would send up some pillows and sheets. Never happened. Called but no luck...they just could find anything extra...really!!!
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2.0review from
I liked how it looked online... When we got to the "spacious" room we could barely roll our luggage in it was so small. We began to shower and the water was out (pipe burst) They wouldn't move us rooms so we had to wait 5 hours for the water to come on to shower after a 6 hour flight. Then the lights/power went out in our room at 7pm and wasn't fixed until 9:30pm... What did they do for us? A free drink at the bar... Gee thanks.
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2.8review from
Was not aware of the construction going on when hotel was booked so it was over priced. Will not stay there again and may be more leery of choosing Ctowne Plaza Hotels.
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4.0review from
The staff was friendly and accommodating. The place is a dump! Filthy dirty and old. I've seen $30 per night motels in better shape. The hotel is undergoing some construction and it was not mentioned in it description. I will NEVER stay at a Crowne Plaza again.
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6.3review from
Location is great, bar and pool area were convenient. Rooms were small, and smelled musty. Was wondering if I'd gotten a smoking room by mistake. I expect a higher quality from the Crowne Plaza brand...
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6.3review from
The hotel staff was excelent, specially the general manager, very concern about his guests confort and about the guests could be doing better in the city. He recommended great places and restourants in the city! They had computers for the guests without one to access the internet. Charges for the parking.
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5.3review from
The hotel was clean but soooo old it really needs renovation and fortunately enough we didn't have to use the AC as it had a very annoying sound
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4.0review from
good location needs refurbihing ,rooms look very old
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5.0review from
the hotel is old and need renovation, the hot water stoped for more than two hours
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3.7review from
The hotel was convenient budget wise. The staff weren't very friendly and didn't help much especially when not using the hotel services i.e. hotel car, tours..etc. The best thing was that the bus stop was close to the venue. They need to do a better job in house keeping too.
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7.7review from
Very enjoyable stay.
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6.7review from
Wireless internet service is useless.
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4.4review from
location noisy, poor service
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5.0review from
good location .. in the midle of every thing old hotel .. it should be 3 stars not 4 stars
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4.6review from
Free Internet
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2.0review from
I liked how it looked online... When we got to the "spacious" room we could barely roll our luggage in it was so small. We began to shower and the water was out (pipe burst) They wouldn't move us rooms so we had to wait 5 hours for the water to come on to shower after a 6 hour flight. Then the lights/power went out in our room at 7pm and wasn't fixed until 9:30pm... What did they do for us? A free drink at the bar... Gee thanks.
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2.8review from
Was not aware of the construction going on when hotel was booked so it was over priced. Will not stay there again and may be more leery of choosing Ctowne Plaza Hotels.
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4.0review from
The staff was friendly and accommodating. The place is a dump! Filthy dirty and old. I've seen $30 per night motels in better shape. The hotel is undergoing some construction and it was not mentioned in it description. I will NEVER stay at a Crowne Plaza again.
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6.3review from
Location is great, bar and pool area were convenient. Rooms were small, and smelled musty. Was wondering if I'd gotten a smoking room by mistake. I expect a higher quality from the Crowne Plaza brand...
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6.3review from
The hotel staff was excelent, specially the general manager, very concern about his guests confort and about the guests could be doing better in the city. He recommended great places and restourants in the city! They had computers for the guests without one to access the internet. Charges for the parking.
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5.3review from
The hotel was clean but soooo old it really needs renovation and fortunately enough we didn't have to use the AC as it had a very annoying sound
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4.0review from
good location needs refurbihing ,rooms look very old
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5.0review from
the hotel is old and need renovation, the hot water stoped for more than two hours
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3.7review from
The hotel was convenient budget wise. The staff weren't very friendly and didn't help much especially when not using the hotel services i.e. hotel car, tours..etc. The best thing was that the bus stop was close to the venue. They need to do a better job in house keeping too.
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4.4review from
location noisy, poor service
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5.0review from
good location .. in the midle of every thing old hotel .. it should be 3 stars not 4 stars
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4.6review from
Free Internet
