Air conditioning 👍
2 stars
Surestay Hotel By Best Western Beverly Hills West La
7721 Beverly Boulevard, Los Angeles, CA 90036-2113, United States
Los Angeles, CA
See location+1 323 692 1777Photos of Surestay Hotel By Best Western Beverly Hills West La
Overview
Convenience meets affordability at the SureStay by Best Western Beverly Hills West LA. Experience all that Los Angeles has to offer when you stay at our Beverly Hills location in the heart of it all. We're located 12 miles from Los Angeles International Airport, eight miles from Bob Hope Airport, and offer free parking. Our friendly staff will be waiting at our 24-hour front desk, ready to help you get settled in no matter when you arrive. Sleep and relax in the comfort of our updated rooms with a variety of options, including a suite with two rooms and extra space. All rooms are non-smoking and include a microwave, refrigerator, coffee maker, and updated flat-screen televisions. If you're in town for a short stay or business trip, there are various dining options and activities within walking distance of the hotel. Across the street is CBS Studios (home of the Price is Right), and down the road is Pan Pacific Park, a great spot to enjoy a picnic, play some basketball, or get your steps in on the number of walking trails available. There's also a Holocaust Museum that offers free admission for students. The park's far end merges with The Grove, a popular spot for shopping or grabbing a bite to eat along its outdoor strip or the indoor mall area. Looking for more glitz and glamour while you shop? We're 15 minutes from the world-famous Rodeo Drive and just 10 minutes from Sunset Boulevard, where, if you're lucky, you may spot a celebrity. The Hollywood Walk of Fame, TCL Chinese theater, and Universal Studios Hollywood are also within five miles of our location. Don't forget to soak up some of the California sunshine at Venice Beach or Santa Monica State Beach, both just a short drive.
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Amenities at Surestay Hotel By Best Western Beverly Hills West La
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shared bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Grocery deliveries
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Key access
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Iron and ironing board
- Tumble dryer
Bedroom
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Outdoor
- Garden
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Surestay Hotel By Best Western Beverly Hills West La
7.1
Good
693 verified ratings
Wonderful
144
Very good
112
Good
131
Okay
87
Fair
77
Mediocre
51
Poor
91
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly highlighting the helpfulness of staff like Bridgette. However, many reviews pointed out cleanliness issues, with some rooms being unclean and having unpleasant odors. The breakfast options were also frequently criticized as lacking quality. Overall, while the hotel has its strengths, improvements in cleanliness and amenities are needed.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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7.1 out of 10
347 reviews
6.2 out of 10
36 reviews
8.2 out of 10
21 reviews
8.8 out of 10
1 review
7.7 out of 10
6 reviews
All reviews
It is an old hotel with new paint and flooring but it’s still an old hotel built to mid 60’s construction standards. The location is fantastic, 20 minute stroll south to LACMA or go north to Melrose Ave shopping. Lots of breakfast options and a little courtyard to eat it in. The walls are thin, you will definitely hear a couple next door having sex. The A/C unit doesn’t do much but make noise when...
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Pros (+) Very friendly staff, Bridgette in the morning is always great! Solid accommodations.
Cons (-) Loud in the morning especially with renovations and rooms are a little drab
Pros (+) Solid room, comfortable and mostly clean. Excellent service.
Cons (-) Some unclean parts of the room, such as ceiling or certain parts of tables and in bathroom. Parking limited but still available.
Pros (+) Good service and clean accommodations.
Cons (-) The room had a musty smell to it and was lacking in outlets for charging.
Pros (+) Solid cleanliness and comfort, good location.
Cons (-) Nothing amazing amenities wise, rooms very small.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers free parking, including an underground area and a back parking lot. Some guests have mentioned that the underground parking is small but very accessible and safe.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are clean and comfortable, providing a pleasant stay. However, some guests have reported noise issues with the air conditioning and uncomfortable pillows.
What can I expect from the complimentary breakfast at the hotel?
The hotel provides a complimentary continental breakfast, but some guests have found it to be basic and not fit for purpose, with processed plastic items and limited options. However, others have found it to be just fine.
Is the hotel known for its customer service?
Guests have highlighted the friendly and helpful reception staff, with specific mentions of staff members who provided excellent service. However, some guests have also reported issues with the hotel's responsiveness to maintenance and room quality concerns.
When is the best time to visit the hotel?
The hotel is located in a beautiful area and is close to many attractions, making it an excellent choice for visitors. However, some guests have reported concerns about cleanliness, noise, and breakfast quality, so it's advisable to consider these factors when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests mentioned that rooms facing the street were quiet, while others found them noisy. Consider requesting a room away from the street to ensure a peaceful stay.
Check the Breakfast Options
Several guests were disappointed with the breakfast, citing processed food and limited options. If breakfast is important to you, consider exploring nearby eateries for a more satisfying meal.
Be Mindful of Parking
Several guests found the parking situation stressful, with comments about a narrow entrance and limited space. If you're driving, be prepared for potential challenges with parking and consider alternative options if needed.
Consider the Room Size
Some guests found the rooms to be small, while others appreciated the cleanliness and comfort. If space is a priority, consider inquiring about room size or potential upgrades.
Explore Nearby Attractions
The hotel's proximity to The Grove and other attractions was highlighted positively by many guests. Take advantage of the convenient location to explore these nearby sights.
Verify Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness and even bedbugs. Consider checking the room upon arrival and contacting staff if any concerns arise.
Take Advantage of Free Parking
Many guests appreciated the free parking, but some mentioned that the parking area was small. If you're driving, utilize the free parking but be prepared for potential space constraints.
Consider Noise Levels
Several guests mentioned noise issues, including road noise and loud air conditioning units. If you're sensitive to noise, consider packing earplugs or requesting a quieter room location.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful staff, citing specific individuals for their exceptional service. Engage with the staff, particularly those mentioned in positive reviews, for a pleasant and accommodating experience.
Be Cautious of Breakfast Quality
Some guests expressed disappointment with the quality of the breakfast, citing processed food and limited options. If breakfast is a priority, consider managing expectations or seeking alternative dining options nearby.
Location
7721 Beverly Boulevard, Los Angeles, CA 90036-2113
What's nearby
- Los Angeles County Museum of Art0.8 mi
- Hollywood Walk of Fame2.1 mi
- Paramount Studios2.3 mi
- Hollywood Bowl2.8 mi
- Universal CityWalk4.2 mi
- Universal Studios Hollywood4.2 mi
- Griffith Observatory4.4 mi
- Hollywood Sign4.5 mi
- Echo Park5.6 mi
- USC5.6 mi
- Los Angeles Convention Center5.6 mi
- Crypto.com Arena5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Surestay Hotel By Best Western Beverly Hills West La
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | October | $159 | $192 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 50% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Surestay Hotel By Best Western Beverly Hills West La
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
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7.1 | 2.9 mi | Burbank Bob Hope | 8.6 mi |
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