Pros (+) Large room, friendly staff
Cons (-) Pretty much no amenities. Older and needs updating. My towels were torn and had holes
2 stars
Best Western Louisville East Inn & Suites
Photos of Best Western Louisville East Inn & Suites
Overview
Best Western Louisville East is situated in Louisville and offers a Jacuzzi and an indoor pool. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
The hotel has 101 rooms and has been recently refurbished. A gym can be readily accessed by those wishing to keep active while travelling.
The rooms include wireless internet access, a desk and a refrigerator. They are also fitted with a microwave, a hair dryer and a dishwasher.
Best Western Louisville East has an on-site restaurant, perfect for those wishing to eat in. In sunny weather, guests are invited to dine alfresco on the outdoor terrace.
For those guests who enjoy exploring local eateries, there is a great selection within walking distance. Churchill Downs, University of Louisville and Cathedral of the Assumption are an easy car ride away.
Latest deals for Best Western Louisville East Inn & Suites
Amenities at Best Western Louisville East Inn & Suites
- Indoor pool
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Laundry
- Iron and ironing board
Fitness
- Fitness center
Reviews of Best Western Louisville East Inn & Suites
7.7
Good
1307 verified ratings
Wonderful
547
Very good
207
Good
223
Okay
75
Fair
88
Mediocre
60
Poor
107
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many praising the friendly staff and convenient location. However, issues with cleanliness, outdated amenities, and repetitive breakfast options were noted. The pool and hot tub availability also caused disappointment for some families. Overall, while the service was appreciated, improvements in cleanliness and variety are needed.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
25 reviews
7.8 out of 10
6 reviews
All reviews
Pros (+) Standard room was a bit small (4th floor) as compared to other Best Westerns we've stayed at in the past, but nothing crazy or highly disappointing. Overall, everything was great. We will be staying there again.
Cons (-) The front desk woman at check in didn't seem to know what she was doing when it came to an online reservation. The maid service was knocking on our door at 10:30 am when check out wasn't until noon.
Pros (+) The room was nice and clean and the bed was comfortable. Those were the main 2 things I was concerned about. The location was decent, right off the highway pretty much. The breakfast was better than most I've had, and the staff was pleasant.
Cons (-) It's says that there is an outdoor pool but there is not. That's OK, my main concern was the indoor in case our plans got rained out. Other than that, I have no complaints.
Pros (+) The hotel was a great value! It was clean and comfortable. Our room was spacious. The breakfast offered many good choices.
Cons (-) The pool was small, but very nice.
Pros (+) They were very generous with toiletries at the front desk. It was a last-minute trip and they gave us everything we forgot to pack. Room was clean.
Cons (-) The hotel felt a little damp.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a delicious and varied breakfast with plenty of options to choose from, ensuring a great start to your day.
Are the beds comfortable?
Guests have praised the comfortable beds, ensuring a good night's sleep during your stay.
Is the hotel's staff friendly and helpful?
The staff at the hotel are known for being friendly, accommodating, and always willing to help, ensuring a pleasant and welcoming experience for guests.
How is the cleanliness of the hotel?
The hotel maintains a high standard of cleanliness, ensuring that guests can enjoy a clean and well-maintained environment throughout their stay.
When is the best time to visit the hotel?
The hotel is ideal for a visit in September, offering a great experience during the high season with comfortable amenities and a convenient location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in January, which is mentioned as the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Farmington Historic Home, Louisville Mega Cavern, and the Louisville Zoo, all within a few miles. It's a great opportunity to explore the local area.
Check Room Amenities
Some guests reported issues with room odor and cleanliness. Before settling in, it might be helpful to check the room thoroughly and address any concerns with the staff promptly.
Request Room Maintenance
If you encounter any issues with the room, such as a malfunctioning air conditioner or broken bathroom fixtures, don't hesitate to request maintenance. The staff is generally described as friendly and accommodating.
Consider Room Selection
Some guests found the rooms to be larger than expected, especially those with a separate living room and pullout bed. If you need extra space, it might be worth considering these room types.
Enjoy the Breakfast
Many guests praised the breakfast options and the friendly breakfast staff. It's a good way to start the day on a positive note.
Be Mindful of High Season
September is highlighted as the high season, so if you prefer a livelier atmosphere with potentially more activities, this might be the ideal time for your visit.
Utilize On-Site Facilities
Take advantage of the on-site amenities such as the indoor pool, fitness center, and the restaurant. These facilities can enhance your overall experience during your stay.
Check for Special Offers
Keep an eye out for special offers or package deals that might enhance your stay, such as discounted room rates or inclusive meal options.
Location
9802 Bunsen Way, Louisville, KY 40299-2548
What's nearby
- Cherokee Park6.7 mi
- Louisville Zoo7.2 mi
- Cave Hill Cemetery7.9 mi
- Louisville Water Tower8.1 mi
- Freedom Hall9.1 mi
- Kentucky Exposition Center9.1 mi
- T2 Roller Coaster9.4 mi
- Thunder Run Kentucky Kingdom9.4 mi
- Big Four Bridge9.5 mi
- Louisville Waterfront Park9.5 mi
- Twisted Twins9.6 mi
- University of Louisville10 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Louisville East Inn & Suites
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $182 |
Average price (weekend night) | $102 |
When to book a room at Best Western Louisville East Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Louisville East Inn & Suites
FAQs when booking at Best Western Louisville East Inn & Suites
Nearby hotels and places to stay
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Value for money | 8.0 |
|---|---|
Distance to city center | 9.9 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 9.2 mi |
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