Guest reviews of Hilton Garden Inn Louisville Airport
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "
Good access to the airport , said 100%." 8.0 "80%liked the proximity to sightseeing ." -
9.3 "Excellent amenities."9.4 "94% thought the
building was wonderful ." 8.0 "80%enjoyed the lobby entrance ." -
8.8 "Great service."8.6 "86% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "100% werehappy with the shuttle service ." -
6.1 "Rooms are ok."5.1 "
Beds were acceptable for 51%." -
5.7 "Breakfast is mediocre."
Overall Rating
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9.5 "Terrific location."
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9.2 "Excellent amenities."
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8.8 "Great service."8.4 "84% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." -
6.0 "Rooms are ok."5.1 "
Beds were acceptable for 51%." 6.6 "Only 66% saidrooms were clean enough ." -
6.0 "Food is average."
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5.9 "Breakfast is mediocre."
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5.9 "Average comfort."5.1 "
Beds were acceptable for 51%."
Overall Rating
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9.6 "Terrific location."
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8.9 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.8 "Good cleanliness."7.3 "73% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
6.0 "Rooms are ok."5.4 "
Beds were acceptable for 54%." -
5.8 "Average value."
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5.3 "Breakfast is mediocre."
Overall Rating
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9.0 "World class service."
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5.8 "Rooms are ok."
Overall Rating
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8.8 "Great service."
Recent reviews
- All reviews
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- Neutral
- Negative
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6.2review from
The staff were exceptional...welcoming, attentive. Bed linens, pillows and showerhead.
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4.8review from
Asked to be able to check in early as I was getting married that day, was told the hotel was too busy for that. Not only could I not check in even on time I had to check in an hour and a half late which about ruined my husband and I's wedding. We booked a room with a whirlpool tub to enjoy a romantic honeymoon the night of our wedding. The whirlpool was full of pubic hair. I was told I checked in late because the room had to be cleaned but the room was never clean.
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4.2review from
The location was convienent and that was probably the only good thing Bathroom was very small. The tub looked dirty and stained. The bathtub was extremely slow to drain and by the time I finishtheme shower was nearly overflowing. The bed was hard as a rock and very uncomfortable. I will defiantly not be staying here again.
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9.6review from
I loved the fact that it was a newer hotel. The staff goes out of their way to accomadate you. Very, very clean, and had an excellent atmosphere. Highly recomended! The only con I could think of was the bed. Very firm mattresses.
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8.0review from
The location,comfort and value were exceptional N/A
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9.6review from
I loved the fact that it was a newer hotel. The staff goes out of their way to accomadate you. Very, very clean, and had an excellent atmosphere. Highly recomended! The only con I could think of was the bed. Very firm mattresses.
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8.0review from
The location,comfort and value were exceptional N/A
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6.2review from
The staff were exceptional...welcoming, attentive. Bed linens, pillows and showerhead.
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4.8review from
Asked to be able to check in early as I was getting married that day, was told the hotel was too busy for that. Not only could I not check in even on time I had to check in an hour and a half late which about ruined my husband and I's wedding. We booked a room with a whirlpool tub to enjoy a romantic honeymoon the night of our wedding. The whirlpool was full of pubic hair. I was told I checked in late because the room had to be cleaned but the room was never clean.
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4.2review from
The location was convienent and that was probably the only good thing Bathroom was very small. The tub looked dirty and stained. The bathtub was extremely slow to drain and by the time I finishtheme shower was nearly overflowing. The bed was hard as a rock and very uncomfortable. I will defiantly not be staying here again.
