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Four Points by Sheraton Louisville Airport

2850 Crittenden Drive, Louisville, KY 40209, United States

+1 502 753 5555

$97+

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Four Points by Sheraton Louisville Airport - Louisville - Building

Provided by ICE Portal

Four Points by Sheraton Louisville Airport - Louisville - Bedroom

Four Points by Sheraton Louisville Airport - Louisville - Pool

Four Points by Sheraton Louisville Airport - Louisville - Lobby

Provided by ICE Portal

Overall guest ratings

8.1/10 Excellent

Based on 646 reviews

Review highlights

Service

9.0
Location

9.0
Bar and Beverages

8.1
Breakfast

6.1

Good to know

Clean rooms
Comfortable beds
Friendly service

Nearby

About

Derby City Delights. Whether you’re here for business, pleasure, or both, the Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city. Our free airport shuttle will take you to and from Louisville International Airport (SDF), which is about five minutes away. The Kentucky Exposition Center is across the street, and we’re also close to Churchill Downs, the University of Louisville’s sports venues, and downtown’s many attractions. Service with Style. Everything you need or want is here, including a fitness center, pool, business center, and helpful staff to guide you around the hotel and city. Enjoy classic American dishes and drinks at our restaurant and lounge. Our state-of-the-art function room is ready to stage memorable meetings and events. Home away from Home. Our 117 spacious guest rooms are designed to help you relax when you’re on the road. Get a good night’s sleep on a plush Four Points by Sheraton Four Comfort Bed. For your convenience, each room features free extras like wireless High Speed Internet Access and bottled water.

Starwood Hotels

Amenities

Fitness center
Free Wi-Fi
Facilities for Disabled Guests
ATM on-site
Business center
Laundry service
Meeting/Banquet facilities
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Free parking
Adults only
Gift shop
Laundry facilities
Room service
Free airport shuttle
Free Internet
Pets not allowed
Long-term parking (surcharge)
Storage available

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 646 reviews

Service

9.0 "World class service."

9.4 "94% found the staff to be very friendly."

8.4 "84% said the reception staff was great."

9.5 "95% were happy with the shuttle service."

7.8 "78% thought the service was very professional."
Location

9.0 "Terrific location."

9.6 "Good access to the airport, said 96%."

10.0 "100% liked the proximity to sightseeing."

9.0 "Easily accessible by car, said 90%."

8.9 "Great parking, according to 89%."

10.0 "100% enjoyed the restaurants & bars nearby."

8.0 "City centre within easy reach, said 80%."
Bar and Beverages

8.1 "Bar is amazing."
Comfort

7.9 "High comfort."

8.1 "81% said the beds were comfortable."

8.2 "82% thought rooms were spacious."

8.0 "80% thought it was pleasantly quiet."
Room

6.7 "Rooms are ok."

5.0 "For only 50%, the tv was ok."
Breakfast

6.1 "Breakfast is mediocre."

6.7 "Breakfast prices were ok, according to 67%."
WiFi

5.7 "Internet is average."

5.0 "50% thought the wifi quality was ok."

View all review categories

Overall Rating

Based on 167 reviews

Location

9.0 "Terrific location."
Service

8.8 "Great service."

9.4 "94% found the staff to be very friendly."

8.5 "85% said the reception staff was great."
Comfort

8.1 "Comfort level is high."

8.1 "81% said the beds were comfortable."

8.4 "84% thought rooms were spacious."
Cleanliness

7.9 "Good cleanliness."

7.7 "77% said rooms were clean."

8.4 "84% thought it was clean."
Room

7.0 "Nice rooms."

8.1 "81% said the beds were comfortable."

7.7 "77% said rooms were clean."

8.4 "84% thought rooms were spacious."
Breakfast

6.3 "Breakfast is mediocre."

Overall Rating

Based on 277 reviews

Service

9.0 "World class service."

9.2 "92% found the staff to be very friendly."
Location

8.8 "Location is great."

10.0 "100% liked the proximity to sightseeing."

9.6 "Good access to the airport, said 96%."
Comfort

7.8 "High comfort."

8.0 "80% said the beds were comfortable."

7.8 "78% thought rooms were spacious."
Cleanliness

7.5 "Good cleanliness."

7.4 "74% said rooms were clean."

8.1 "81% thought it was clean."
Room

6.4 "Rooms are ok."
Breakfast

6.0 "Breakfast is mediocre."

6.7 "Breakfast prices were ok, according to 67%."

Overall Rating

Based on 135 reviews

Location

9.1 "Terrific location."
Service

8.9 "Great service."

9.5 "95% found the staff to be very friendly."

8.4 "84% said the reception staff was great."
Comfort

7.8 "High comfort."

7.7 "77% said the beds were comfortable."

8.4 "84% thought rooms were spacious."
Cleanliness

7.8 "Good cleanliness."

7.7 "77% said rooms were clean."
Room

6.5 "Rooms are ok."
Breakfast

6.0 "Breakfast is mediocre."

Overall Rating

Based on 64 reviews

Service

9.0 "World class service."

9.5 "95% found the staff to be very friendly."
Location

9.0 "Terrific location."
Comfort

8.1 "Comfort level is high."

8.2 "82% said the beds were comfortable."
Room

7.1 "Nice rooms."

8.2 "82% said the beds were comfortable."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Business Hotel

Guests recommend this hotel for business travelers.

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Clean rooms"

"Comfortable beds"

"Friendly service"

data provided by TrustYou

Recent reviews

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Find reviews that mention:

louisville

bar area

churchill

bed was very comfortable

location to the fairgrounds

modern and clean

modern but very inviting

comfortable the bed and pillows

complimentary breakfast

soap dispenser

large flatscreen

gel dispenser

6.0

review from

After staying a night at the Four Points I didn't think it was an awful hotel, until I was charged three separate times in the following two weeks. The first two were supposedly deposits for damage at $50 each that the manager claimed would "fall off." Until I called a second time those charges remained on my card. I thought it was over until last week when another $72.40 appeared from the hotel. When I called about that charge they claimed someone must have charged food from the restaurant to our old room number. I asked for them to remove it, but they claimed it would have to wait to be investigated and there was still no promise the charge would be removed. I ended up having to call my bank to cancel the charge. Needless to say, I don't recommend this hotel to anyone. The stay wasn't bad, but it's not worth the hassle afterwards.

Reviewed Oct 2016
10.0

review from

Nice employees and super nice beds. TV was also nice.

Reviewed Oct 2015
8.8

review from

The hotel was only minutes fr airport, clean and comfortable. I had dinner in the bar where the server was super friendly and food tasted great. I didn't get my wake up call and airport shuttle doesn't run for early flights.

Reviewed Sep 2015
8.8

review from

I had been up for 22 hours and I can't tell you enough how comfortable the bed and pillows were . I was happy with everything

Reviewed Jun 2015
9.1

review from

Very nice lobby, check in and check out was really quick, room was amazing for the price I paid. The complimentary coffee was surprisingly good. I didn't realize how close the hotel was to the Louisville Airport. I could hear planes taking off all through the night. That coupled with the very loud fan led to zero sleep.

Reviewed Jan 2015
10.0

review from

Super clean and in a great location! 9 minutes from down town and about 10 from the shopping malls. Room service was great and the food tasted wonderful!

Reviewed Oct 2014
10.0

review from

La atención del.personal, la limpieza, la ubicación para las actividades que había planeado No incluye el desayuno

Reviewed Jun 2014

10.0

review from

Nice employees and super nice beds. TV was also nice.

Reviewed Oct 2015
8.8

review from

The hotel was only minutes fr airport, clean and comfortable. I had dinner in the bar where the server was super friendly and food tasted great. I didn't get my wake up call and airport shuttle doesn't run for early flights.

Reviewed Sep 2015
8.8

review from

I had been up for 22 hours and I can't tell you enough how comfortable the bed and pillows were . I was happy with everything

Reviewed Jun 2015
9.1

review from

Very nice lobby, check in and check out was really quick, room was amazing for the price I paid. The complimentary coffee was surprisingly good. I didn't realize how close the hotel was to the Louisville Airport. I could hear planes taking off all through the night. That coupled with the very loud fan led to zero sleep.

Reviewed Jan 2015
10.0

review from

Super clean and in a great location! 9 minutes from down town and about 10 from the shopping malls. Room service was great and the food tasted wonderful!

Reviewed Oct 2014
10.0

review from

La atención del.personal, la limpieza, la ubicación para las actividades que había planeado No incluye el desayuno

Reviewed Jun 2014

6.0

review from

After staying a night at the Four Points I didn't think it was an awful hotel, until I was charged three separate times in the following two weeks. The first two were supposedly deposits for damage at $50 each that the manager claimed would "fall off." Until I called a second time those charges remained on my card. I thought it was over until last week when another $72.40 appeared from the hotel. When I called about that charge they claimed someone must have charged food from the restaurant to our old room number. I asked for them to remove it, but they claimed it would have to wait to be investigated and there was still no promise the charge would be removed. I ended up having to call my bank to cancel the charge. Needless to say, I don't recommend this hotel to anyone. The stay wasn't bad, but it's not worth the hassle afterwards.

Reviewed Oct 2016

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