Cons (-) When we arrived, our comforter was dirty and the staff didn't know where to find a new one. So instead of finding one and bringing it up to us, she said to bring it down to her at the desk and find a different blanket.
2 stars
Comfort Inn and Suites Louisville Airport Fair and Expo
Photos of Comfort Inn and Suites Louisville Airport Fair and Expo
Overview
This pet-friendly hotel is situated in Louisville and features an indoor pool. It is located a short stroll from Twisted Twins, T2 Roller Coaster and Thunder Run Kentucky Kingdom.
There are a variety of amenities at Ramada by Wyndham Louisville Expo Center Hotel that guests can enjoy, including a 24-hour business centre, an express check-in and check-out feature and a fitness center. Helpful and professional team members are available 24 hours a day.
Ramada by Wyndham Louisville Expo Center Hotel has 49 rooms, all of which are equipped with a range of facilities to ensure an enjoyable stay.
The hotel provides easy access to Kentucky Derby. Papa Johns Cardinal Stadium and Freedom Hall are within walking a distance.
Latest deals for Comfort Inn and Suites Louisville Airport Fair and Expo
Amenities at Comfort Inn and Suites Louisville Airport Fair and Expo
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Lockers
- Storage available
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Comfort Inn and Suites Louisville Airport Fair and Expo
7.6
Good
372 verified ratings
Wonderful
114
Very good
38
Good
68
Okay
37
Fair
37
Mediocre
26
Poor
52
Summary of reviews
Guests say
Guests frequently mentioned issues with cleanliness, particularly dirty blankets and coffee pots. Service was also criticized, especially interactions with front desk staff. However, many appreciated the hotel's location and found it convenient for nearby events and restaurants.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
2 reviews
All reviews
Pros (+) The color scheme is nice. Beds were pretty comfortable. Everything was very clean. There was an ice machine right down the hall, and both a microwave and refrigerator in our room. The female desk service lady was quite nice and helpful.
Cons (-) The hotel overall was smaller than I expected--parking is very cramped and maneuvering to exit is awkward. We came in from being out at around 8pm and there were several (maybe 10-15) 20-30 year old people in a group sitting on tailgates near the hotel entrance. The parking lot smelled heavily of Marijuana, which made me a slightly nervous, as it wasn't even in a secluded area of the lot--it was r...
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Pros (+) Nicole at the desk was very nice and helpful. The hotel was very comfortable and clean.
Cons (-) Only complaint was the people next to us. Very loud. But the desk staff handled it.
Pros (+) When reading the previous reviews I thought it was going to be a "you geg what you pay for" experience but it was totally opposite. Very comfortable.
Cons (-) I didn't like the fact that you had to have a team member unlock the door to get to the pool.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers an indoor pool, a fitness center, and pet-friendly rooms. Additionally, there is a 24-hour business center, free parking, and complimentary Wi-Fi available in all areas.
How is the cleanliness of the hotel?
Guests have praised the hotel for being very clean and up-to-date. However, some reviews mentioned issues with cleanliness, such as a stale smell and ants in the room.
What are the common concerns about the hotel?
Some guests have expressed concerns about noise from passing trucks, overcharged fees, and issues with the cleanliness of the rooms. Additionally, there were mentions of a musty smell in the room and a negative experience with the front desk staff.
What are the highlights of the hotel's customer service?
Guests have highlighted the friendly and accommodating staff, as well as the helpfulness of the front desk. However, there were also mentions of unfocused customer service and negative interactions with the reception staff.
When is the best time to visit the hotel?
The high season is in May, which could be a great time to visit for events at the nearby Kentucky Derby and Churchill Downs. However, some guests have mentioned noise from planes flying overhead as a potential concern.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Several guests mentioned noise disturbances, so consider requesting a room away from the road or potential sources of noise.
Check Room Amenities
Some guests reported issues with TV remotes and room odors, so it's advisable to check the functionality of amenities upon arrival.
Verify Reservation Details
Double-check your reservation to ensure the room type matches your booking, as some guests experienced discrepancies upon arrival.
Consider Proximity to Attractions
The hotel's proximity to Kentucky Kingdom and Churchill Downs was praised, making it a convenient choice for visitors to these attractions.
Be Mindful of Deposit Policy
Guests noted that the hotel takes deposits, so it's important to be aware of this policy before booking.
Request a Renovated Room
Guests appreciated the newly renovated rooms, so consider requesting one for an updated and clean experience.
Address Noise from Nearby Airport
Some guests mentioned noise from nearby planes, so if this is a concern, it's advisable to inquire about measures to mitigate the impact.
Clarify Breakfast Options
While some guests found the breakfast satisfactory, others found it lacking, so it's worth clarifying the breakfast options to set expectations accordingly.
Inquire About Shuttle Services
Despite initial miscommunication about shuttle services, it's advisable to inquire directly about the availability of such services to avoid inconvenience.
Address Odor Concerns
Some guests mentioned odors in the hotel, so if sensitive to smells, it's advisable to inquire about this and request a room free from any lingering odors.
Location
2912 Crittenden Drive, Louisville, KY 40209
What's nearby
- Twisted Twins0.4 mi
- Thunder Run Kentucky Kingdom0.4 mi
- Freedom Hall0.5 mi
- Kentucky Exposition Center0.5 mi
- T2 Roller Coaster0.5 mi
- University of Louisville1 mi
- Churchill Downs1 mi
- Conrad Caldwell House2 mi
- Louisville Zoo2.4 mi
- Cathedral of the Assumption3.5 mi
- Fourth Street Live3.6 mi
- Cave Hill Cemetery3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Inn and Suites Louisville Airport Fair and Expo
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $151 |
Average price (weekend night) | $153 |
When to book a room at Comfort Inn and Suites Louisville Airport Fair and Expo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Inn and Suites Louisville Airport Fair and Expo
FAQs when booking at Comfort Inn and Suites Louisville Airport Fair and Expo
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Value for money | 7.4 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Louisville Intl |
Distance to airport | 2.0 mi |
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