Hilton Garden Inn Louisville Mall of St. Matthews

The hotel offers an indoor pool, an EV charging station, and a fitness center, ensuring guests have plenty of options for relaxation and staying active during their stay.

Guests can expect a clean and updated facility with professional staff who are friendly and helpful, ensuring a pleasant and comfortable experience throughout their stay.

The hotel's prime location near the mall and restaurants makes it a great choice for those looking to explore the area and enjoy convenient access to various attractions and dining options.

The hotel provides room service, a business center, and private check-in/check-out, ensuring guests have access to practical services that enhance their overall convenience and comfort.

While some guests enjoyed the breakfast and food options, others found the prices high and had mixed reviews about the variety and temperature of the food. However, the hotel's location near various dining options provides guests with alternatives to explore.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in December, which is the low season, as mentioned by the hotel's policies.

The hotel is conveniently located close to various attractions, including the Louisville Zoo, Louisville Mega Cavern, and the Louisville Waterfront Park, providing plenty of options for entertainment and exploration.

The hotel offers increased accessibility, including wheelchair-accessible units and facilities, making it a suitable choice for guests with mobility needs.

While some guests praised the breakfast, others were disappointed that it was not complimentary. It's advisable to check the breakfast inclusions before booking.

The hotel allows pets on request, making it a convenient option for those traveling with their furry companions.

While the hotel offers parking, some guests mentioned being charged a parking fee that they found unwarranted. It may be worth inquiring about parking fees in advance.

Several guests appreciated the cleanliness of the rooms and the friendliness of the staff. However, some mentioned issues with room servicing times, indicating a potential area for improvement.

Guests highlighted the hotel's restaurant and bar, but some expressed dissatisfaction with the food and drink prices. It's advisable to check the dining options and prices beforehand.

A few guests reported unexpected increases in room charges or double charges. It's essential to clarify any payment discrepancies with the hotel before check-in to avoid inconvenience.