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The hotel staff were extremely friendly & arranged for us to have a late check in and a late check out. Fantastic service. A lovely hotel with everything we needed. The owner was very happy to let us stay in the hotel lounge while waiting to leave for a wedding. Due to the weather forecast the owner rang us to give us the option to cancel if we needed to. Highly recommended. The only bad thing was that we were cold in the night- although this was the weekend with snowfall.
Excellent staff and service, fabulous breakfast, friendly atmosphere.
All good, nice people. Accessing your internet site now gives me a warning about harmful content!! I use Firefox browser.
very nice hotel, staff very friendly convenient location-
Pleasant and efficient staff, clean hotel and excellent food. None.
Nice spacious en-suite bathroom. Beds comfortable.Cooked breakfast excellant. Friendly staff. Check in a little muddled at first.Decor and paintings could do with changing and updating.
Excellent hotel very relaxing break. Paul the owner made us feel very welcome, his breakfast was the best we have ever had.
Large room and bathroom. Pleasant decor in the room. Pant presser was a welcome addition. The breakfast was good and plentiful. Heat was nearly ineffective as the radiator was inadequate for a room of the size it was, The heat was turned off late at night and the room became even colder. Heat came on early in the morning but was never able to add warmth to the room.
Good bar and restaurant Room decor a touch tired
Difficult to say what is best - everything was very good. If I had to choose I would say the friendliness of the staff is a big plus. In many hotels, even small ones like the Brackenborough, the staff can be distant, even if they are efficient. The 'personal' feel that I witnessed, not just to me but to all guests was great. I didn't like the fact that my stay couldn't be longer.
The rooms were large and very comfortable, with an excellent restaurant that had a massive range of good food options at a very reasonable price. The staff were very friendly and helpful.
Friendly and Helpful Staff. Adequate convenient Car Parking. Excellent food and Service. Free Internet service.
Good, quiet location within easy reach of Louth. Friendly staff. Good parking facility. Long wait in the restaurant for our meal (we didn't order a first course). Not offered toast during our first breakfast. Strange procedure for locking our room, on leaving, ie not with a key.
Comfortable and well equipped room. Maintenance work until quite late, although the staff did warn me about this
lovely hotel great staff definately stay again
The whole experience was wonderful. there was not one area that could be faulted. the staff, Room and food were brilliant
Arrived late , Staff superb and attenrive, room very nice, breakfast fast and excellent, only down side shower not as powerful as I like.
i found all staff very helpful and very polite i would recemend to my friends and i would stay there again
The lodges are some distance from the hotel, about 12 minutes walk, but this is a plus as you do not get the noise that can be associated with Saturday night stays in large hotels. For a growing family of 5 the 6 person lodge was ideal, we will definitely stay there again
I enjoyed the Leisure Club and the room we had was large and the bathroom was also large. We wondered how we had the luck to get such good accommodation. No
Yes it was fine. The window in room 205 was broken (sash broken) but staff very helpful to deal with it. Sash window not functional!
the staff were very friendly and the rooms were lovely
Wi-fi didn't work in room (remote from reception area)
Excellent, relaxed location and hotel was remarkably quiet considering several functions were taking place Functions taking place in the hotel meant that service in the restaurant was slow and food could have been hotter. Buffet breakfast was poor with inadequate staffing to keep buffet replenished
Swimming pool was great The cleanliness in the room was not good. I don't think the sheets had been properly changed and the rooms in general were not comfortable
Health Club Facilities
Nice position,clean Had room close to kitchen so very noisy with staff and kitchen noises till very late ,if we were stopping for more than a day would have requested a room change or left.