Pros (+) It was very quiet which is what we were looking for.
Cons (-) Overall I think it's probably as good as it is going to be. It's just a older hotel.
3 stars
Embassy Suites Lubbock
Photos of Embassy Suites Lubbock
Overview
Set in Lubbock, Embassy Suites Lubbock is a five-minute walk from South Plains Mall and features an indoor pool. It also provides an express check-in and check-out feature, a 24-hour business centre and a 24-hour reception.
There are a variety of facilities on offer to guests of Embassy Suites Lubbock, including a BBQ/picnic area, luggage storage and laundry facilities. A gym can be readily accessed by guests wishing to keep active while away.
Equipped to ensure an enjoyable stay, rooms offer a refrigerator and a telephone. They are also fitted with a microwave and a hair dryer.
For guests who enjoy discovering local dining options, there is a good selection within walking distance. Jones AT&T Stadium and Texas Tech University are a 10-minute drive away.
Latest deals for Embassy Suites Lubbock
King room
Executive room
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites Lubbock
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Alarm clock
- Sofa bed
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Embassy Suites Lubbock
7.5
Good
786 verified ratings
Wonderful
385
Very good
99
Good
76
Okay
50
Fair
61
Mediocre
41
Poor
74
Summary of reviews
Guests say
Guests appreciated the friendly and accommodating staff, as well as the good breakfast options. However, many reviews highlighted issues with cleanliness, including dirty rooms and bathrooms. Additionally, some amenities, like air conditioning and pool temperature, were problematic, and guests noted that the hotel could use some updates.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
551 reviews
7.9 out of 10
157 reviews
8.6 out of 10
5 reviews
9.4 out of 10
3 reviews
All reviews
Pros (+) We liked the drinks and appetizers in the afternoon and hot breakfast in the morning.
Cons (-) On one electrical outlet between the bed only one plug in worked.
Pros (+) The staff was very friendly and welcoming.
Cons (-) Our room never got cleaned so we had no towels on day 2.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites Lubbock?
Guests can expect a great breakfast with a good selection at Embassy Suites Lubbock.
Are there any concerns about the cleanliness of the rooms at Embassy Suites Lubbock?
Some guests have mentioned that they found areas in the rooms that had not been cleaned to their satisfaction.
What are the highlights of the hotel's amenities at Embassy Suites Lubbock?
Embassy Suites Lubbock offers a great happy hour, complimentary breakfast, and a beautiful atmosphere.
Is the staff at Embassy Suites Lubbock accommodating to special requests?
Yes, guests have mentioned that the staff at Embassy Suites Lubbock were accommodating to their special requests, such as early check-in.
What are the common concerns about the facilities at Embassy Suites Lubbock?
Some guests have expressed concerns about the outdated facilities and the hot tub not always being in working condition.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check the Hot Tub Availability
Some guests reported that the hot tub was not always in working condition. It's advisable to check with the hotel about the hot tub status before booking if this amenity is important to you.
Early Check-in Accommodation
If you need an early check-in, it's worth contacting the hotel in advance. Some guests appreciated the hotel's accommodation for early check-in requests, especially in unexpected situations.
Inquire About Room Updates
A few guests noted that the rooms may need updating. If this is a concern, it might be helpful to inquire about the most recently renovated rooms or any upcoming renovation plans.
Verify Amenities Availability
Some guests experienced issues with amenities such as the TV service and hot tub. It's advisable to verify the availability of specific amenities before your stay to avoid disappointment.
Consider Room Selection for Quietness
Guests appreciated the quietness of certain rooms. If you're sensitive to noise, it might be beneficial to request a room in a quieter area of the hotel.
Check for Cleanliness
A few guests mentioned cleanliness issues in the rooms, such as wet carpets and unclean areas. It's recommended to inspect the room upon arrival and report any issues to the staff promptly.
Confirm Staff Friendliness
While many guests praised the friendly staff, a few mentioned experiences that fell short. It might be helpful to confirm the current status of staff friendliness and service standards with recent guests or the hotel directly.
Manage Expectations for Breakfast
While many guests enjoyed the breakfast, some mentioned a drop in quality. It's advisable to manage expectations for the breakfast experience based on recent feedback.
Verify Functionality of Pull-Out Beds
If you plan to use pull-out beds, it's recommended to verify their functionality in advance. Some guests reported discomfort and issues with broken springs.
Location
5215 South Loop 289, Lubbock, TX 79424
What's nearby
- South Plains Mall0.3 mi
- Lubbock War Memorial1.9 mi
- Maxey Park2.7 mi
- Science Spectrum & OMNI Theater2.8 mi
- Shadow Hills Golf Course4.3 mi
- National Ranching Heritage Center4.4 mi
- Museum of Texas Tech University4.4 mi
- Lubbock Municipal Coliseum4.7 mi
- Antique Mall of Lubbock4.8 mi
- Jones AT&T Stadium4.9 mi
- Rawls Course4.9 mi
- Cactus Theater5.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites Lubbock
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $139 |
Average price (weekend night) | $169 |
When to book a room at Embassy Suites Lubbock
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites Lubbock
FAQs when booking at Embassy Suites Lubbock
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Value for money | 7.7 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | Lubbock |
Distance to airport | 10.6 mi |