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Receptionists were very helpful, restaurant had great food and service, room was very clean. We had noisy next door neighbours, but when we called reception to report the noise, it was sorted out very quickly. That smoking is allowed in every area of the restaurant. We had a 6 week old baby and were disappointed to learn that there wasn't a designated non smoking area. No stairs from the basement car park - only a lift. Even reception confirmed there are no stairs. My wife doesn't like lifts and any how shouldn't there be stairs in case of a fire?
close to the train station and the castle. it felt very hot in the room (we stayed in August), we did no tlike the surroundings (busy road).
Spacious room (tripple); good service; OK location for exploration of Malbork and its showplace (the castle); acceptable choice at breakfast. Hotel is situated at the very end of the main (?) street of the Old Town, close to the busy transport route: that makes it very easy to find, if you are coming by car, however that also contributes to noise at night
wonderfully convenient for Malbork castle, tourist train and walking area. parking and lift were also good, internet fast too! Nice to come somewhere that everything is as documented. our room a bit small - friends had better
The staff were very helpful and they allowed me to leave my car in the car park longer so I could visit the castle. The duvets were to small for the beds.
the location and the value for money. the restaurant was also excellent. the hotel rooms could have a fridge.
Location; room (enough space for 2 adults and 2 children); food
Other than the Castle, there is very little to see or do in Malbork. If interested in seeing the Castle, recommend staying in Gdansk and doing just a day trip to Malbork.
would stay again
Located on the main street so very handy for centre. No air conditioning and was very hot whilst there. My room was on the side of the main road so I was unable to leave windows open due to traffic noise. The main door is locked at 11pm so security have to let you in after then.
Staff was very responsive. They did everything they could to make the stay comfortable. They were all excellent. Very hard to find. Not close to anything.
The staff were very helpful and accommodating making every effort to assist us with our travels. We felt like we were treated as friends. The hotel decor is inviting and fresh. The on-line booking process was easy and efficient. We actually changed our booking and received immediate confirmation of the change and everything was in order when we arrived. Our only suggestion would be to add a beside light to the rooms which could be used for evening reading vs the overhead lights.
Is a beatiful house whith animals and one lack. Excellent breakfast. Situation. there is at 24 km to Gdanks no 16 Km ( information GPS). Its necessary use differents direccions for get to the hotel. Not for visit the city. we need a lot of time for arrive in this place.
breakfast was excellent! interior
Breakfast Location and room decoration
Price and location Food and dinner
The appearance and style is right out of the communist era, but the staff were very pleasant and helpful and the food in the restaurant was very good.
very friendly and skilled personal, value for money, breakfast Main concern: mattress was very old and full of spots, Second comment: carpet in the hallways need replacement, sofa at the reception area was very worn
Location is good, rooms are clean and comfortable. We booked an extra bed in the room, but the staff was not informed about it.
Location is good - easy short walk to center Pretty exterior (though rooms themselves are basic and nothing interesting). Cheap Beds were comfortable enough for decent sleep. Close walk to Warka pub which had good atmosphere and amazing staff. No shower curtain or glass even thought the photos showed them - so wet bathroom. We asked to switch to room with curtain and lady said there were none and handed us an extra towel. Rooms are not soundproof as claimed. We stayed on side with no trains but at 5:30am were woken up by banging doors, taxi drivers talking outside, constant car doors shutting. Night time is quiet though. I would stay here again just based on location and price but it's nothing special.