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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Guests appreciated the complimentary breakfast, which included a variety of options and was a great way to start the day.
Some guests mentioned that rooms facing the garden or with a terrace provided a quieter and more scenic experience, while rooms facing the street could be noisier.
The hotel's outdoor spaces, including the garden and terrace, were highlighted as pleasant areas to relax and unwind, offering a peaceful retreat from the city.
If traveling with pets, it's advisable to check the hotel's pet policy in advance, as charges may apply. Some guests noted this as a point to consider.
As parking is available, guests driving to the hotel should plan for this convenience. However, it was mentioned that the parking spaces could be limited, so it's best to inquire about availability beforehand.
The hotel's proximity to various attractions, such as Museo Nazionale Guinigi, Lucca Botanical Gardens, and Torre Guinigi, makes it convenient for guests interested in exploring the area's historical and natural sites.
For non-smoking guests, it's advisable to inquire about designated smoking areas, as some guests noted that this could affect the overall ambiance in certain parts of the property.
While the hotel offers flexibility with check-in and check-out times, it's recommended to confirm these details in advance to align with travel plans and avoid any inconvenience.
The availability of a 24-hour front desk was mentioned as a convenient feature, providing guests with assistance and support at any time of the day.
Guests found the availability of laundry facilities to be a practical amenity, especially for longer stays or for those traveling with limited clothing.