Pros (+) How it is green friendly
Cons (-) Front desk staff and manager
4 stars
Best Western Grand Hotel Guinigi
Photos of Best Western Grand Hotel Guinigi
Overview
Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Protective equipment and safety procedures for staff and guests. Easy location to reach the historical centre and well operated by public transport with stop in front of the hotel. A 4 Star hotel with spacious and comfortable rooms from the standard tipology to the Family Suites. Internet Point and television room; private and free parking for cars and buses. The restaurant serves a delicious mix of Tuscany, Italian and International cuisine with an excellent selection of wines, regional too. Taste a drink at the Bar, open until midnight. Our conference center offers facilities and equipment to suite a wide range of different requirements, up to 300 pax; the flexibility in the arrangement of meeting rooms and facilities guarantees a service tailored to the customer's requirements. ADSL lines and free Wi-fi connections. Tone up your body in the gym. Enjoy your stay. This property has joined the Stay for the Planet project. It undertakes to manage the hotel activities in a sustainable manner by monitoring consumptions, reducing the presence of disposable plastic, taking energy efficiency actions for a positive impact on the environment. CIR Code: 046017-ALB-0025, CIN Code: IT046017A1RN5L686W
Latest deals for Best Western Grand Hotel Guinigi
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Grand Hotel Guinigi
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower cap
- Additional toilet
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
Pool and spa
- Spa
- Hot tub
- Sauna
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Game room
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Grand Hotel Guinigi
8.3
Very good
1522 verified ratings
Wonderful
769
Very good
379
Good
210
Okay
78
Fair
46
Mediocre
14
Poor
26
Summary of reviews
Guests say
Overall, guests have highlighted the cleanliness of the hotel as a strong point, with many mentioning the friendly and helpful staff. However, there are notable complaints regarding the quality and variety of breakfast options, as well as some negative experiences with service at the front desk. Despite these issues, the hotel is recommended for its good location and comfortable accommodations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
75 reviews
4.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
Guests have been impressed with the food at the hotel's restaurant, describing it as extraordinary and the best they had on their trip.
How are the beds at the hotel?
Guests have found the beds at the hotel to be very comfortable, especially after staying at other places with uncomfortable beds.
Is parking available at the hotel?
The hotel offers a big and free parking lot with back access, providing convenient parking for guests.
What is the hotel's cleanliness like?
Guests have consistently praised the hotel for being very clean, with spacious and clean rooms and excellent cleanliness throughout the property.
How is the customer service at the hotel?
Guests have highlighted the friendly and helpful staff, with excellent reception by well English speaking staff who are willing to assist in any way possible.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
While the hotel offers a free parking facility, some guests found the hotel a bit far from the historical center. It is advisable to consider transportation options such as a car or bus to visit the main tourist attractions.
Check Room Amenities
Guests appreciated the spacious and clean rooms, with some mentioning that the family room was perfect. However, a few guests found the bed firm and room service inconsistent. It's advisable to check room amenities and inquire about bed preferences before booking.
Explore Nearby Attractions
The hotel is located near various attractions such as Museo Nazionale Guinigi, Lucca Botanical Gardens, and Guinigi Tower. Guests can plan to visit these places during their stay for a well-rounded experience.
Consider Dining Options
While some guests were impressed with the food at the hotel's restaurant, others found the restaurant and bar service to be poor. It's advisable to explore dining options in the nearby area for a variety of choices.
Be Mindful of Seasonal Considerations
The hotel experiences low season in October and high season in June. Travelers can plan their visit accordingly to avoid crowds or take advantage of seasonal events.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it suitable for guests traveling with pets. However, it's important to note that charges may apply for bringing pets.
Plan for Business Needs
For business travelers, the hotel offers conference rooms, a business center, and fax/photocopying services. It's advisable to inquire about these facilities for any business-related requirements.
Consider Public Transportation
While the hotel is on the edge of Lucca, there is a close bus into the city. Guests can consider using public transportation for convenient access to the city center.
Check for Special Offers
The hotel offers a spacious family room, free parking, and a large breakfast. Guests can inquire about special offers or packages that include these amenities for a more enjoyable stay.
Location
Via Romana 1247, 55100 Lucca, Tuscany
What's nearby
- Stadio Porta Elisa0.8 mi
- Church of San Francesco1.1 mi
- Fondazione Centro Studi sull Arte Licia e Carlo Ludovico Ragghianti1.1 mi
- Museo Nazionale Guinigi1.2 mi
- Lucca Botanical Gardens1.2 mi
- Lucca Center Of Contemporary Art1.2 mi
- Chiesa di Santa Maria Forisportam1.3 mi
- Museo della Tortura1.3 mi
- Guinigi Tower1.3 mi
- Via Fillungo1.4 mi
- Piazza Anfiteatro1.4 mi
- Cattedrale di San Martino1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 046017ALB0025, IT046017A1RN5L686W
Essential information about Best Western Grand Hotel Guinigi
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | $202 |
Average price (weekend night) | $134 |
When to book a room at Best Western Grand Hotel Guinigi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Pisa Gal Galilei |
Distance to airport | 13.1 mi |
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