Overview

Grand Hotel National

Haldenstrasse 4, 6006 Lucerne, Luzern, Switzerland
+41 41 419 09 09

$270+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 656 reviews
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Review highlights

  • 9.2
  • 7.7
  • 7.4
  • 5.3

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Grand Hotel National, you'll be centrally located in Lucerne, steps from Hofkirche and Grand Casino Lucerne. This 5-star hotel is within close proximity of Loewenplatz and Bourbaki Panorama.

    Rooms

    Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Golf
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 656 reviews
    • 9.2 "Terrific location."
    • 7.7 "Good service."
    • 7.4 "Nice rooms."
    • 7.1 "Internet works."
    • 6.9 "Average cleanliness."
    • 5.3 "Average comfort."
    • 5.2 "Food is average."
    • 3.6 "Value below average."
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    Overall Rating

    8.8 Excellent
    Based on 478 reviews
    • 9.1 "Terrific location."
      8.6 "86% thought it was easy to get to the train station."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 7.3 "Good cleanliness."
      9.2 "92% thought it was clean."
    • 7.0 "Nice rooms."
      6.9 "Only 69% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 4.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
      4.3 "57% thought it was too noisy."
    • 3.3 "Value below average."
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    Overall Rating

    8.6 Excellent
    Based on 150 reviews
    • 9.2 "Terrific location."
    • 7.2 "Nice rooms."
      9.4 "94% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 4.6 "Disappointing food."
    • 3.6 "Value below average."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 26 reviews
    • 9.3 "Terrific location."
    • 7.6 "Good service."
    • 7.4 "Nice rooms."
    • 5.7 "Average comfort."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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