Overview

Grand Hotel National

Haldenstrasse 4, 6006 Lucerne, Luzern, Switzerland
+41 41 419 09 09

$323+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 653 reviews
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Review highlights

  • 9.2
  • 7.7
  • 5.6
  • 5.6

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Grand Hotel National, you'll be centrally located in Lucerne, steps from Hofkirche and Grand Casino Lucerne. This 5-star hotel is within close proximity of Loewenplatz and Bourbaki Panorama.

    Rooms

    Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or a sauna. Additional features include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Golf
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 653 reviews
    • 9.2 "Terrific location."
    • 7.7 "Good service."
    • 7.2 "Nice rooms."
    • 7.1 "Internet works."
    • 7.0 "Good bar."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Average comfort."
    • 5.5 "Food is average."
    • 2.9 "Terrible value."
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    Overall Rating

    8.8 Excellent
    Based on 476 reviews
    • 9.0 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.1 "Nice rooms."
      9.5 "95% thought the view was good."
      9.2 "92% enjoyed the furniture."
    • 6.8 "Average cleanliness."
    • 5.5 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 2.6 "Terrible value."
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    Overall Rating

    8.5 Excellent
    Based on 150 reviews
    • 9.2 "Terrific location."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 6.4 "Rooms are ok."
    • 6.0 "Average cleanliness."
    • 5.4 "Average comfort."
    • 4.8 "Disappointing food."
    • 2.4 "Terrible value."
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    Overall Rating

    8.6 Excellent
    Based on 26 reviews
    • 9.3 "Terrific location."
    • 7.6 "Good service."
    • 7.2 "Nice rooms."
    • 5.7 "Average comfort."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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