Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% found therestaurant service to be one of the best ." 10.0 "100% thought theservice was very professional ." -
9.4 "Food is to die for."10.0 "100%
loved the menu selection ." -
9.4 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.4 "94% thought it waseasy to get to the train station ." 9.3 "City centre within easy reach , said 93%." -
9.3 "Internet works perfectly."9.3 "93% said the
wifi quality was great ." -
6.9 "Average comfort."6.3 "Only 63% said
rooms were big enough ."
Overall Rating
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10.0 "Perfectly clean."
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9.9 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Food is to die for."
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9.4 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 9.5 "95% thought it waseasy to get to the train station ." 9.1 "City centre within easy reach , said 91%." -
8.5 "Breakfast is good."
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6.7 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." -
6.4 "Average comfort."5.8 "Only 58% said
rooms were big enough ."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Food is to die for."
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9.1 "Terrific location."
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8.8 "Breakfast is good."
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6.8 "Rooms are ok."
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6.8 "Average comfort."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
6.9 "Rooms are ok."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Food is to die for."
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9.5 "Terrific location."
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8.8 "Breakfast is good."
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7.1 "Nice rooms."
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6.9 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
This hotel is extremely well located for sightseeing in Lucerne - a one minute walk to the large church (forget it's name) and a ten minute walk to the Chapel Bridge. The room was large and the bed comfortable. Nice decor. Breakfast was a real treat. Staff were helpful in making dinner reservations. Some other reviewers mentioned the church bells. We found them charming and with the windows closed we did not even hear them overnight. This is definitely not a complaint, but even with the presence of an elevator to all floors, some persons **might** have problems going up and down the few stairs in the hallway. In our case, a staff person helped us up with our luggage.
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7.3review from
Excellent location to the city and Lake activities all within walking distance. Room was large with great windows for light, desk, sofa and chair. Elevator. Exellent restaurant on site and breakfast was lovely in a small outside courtyard/garden. Hotel staff very helpful and friendly.
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7.7review from
The staff remembered us from last year. The food was just as good as before and the location is great. Nothing
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7.0review from
excellent location, nice room, very friendly staff, makes you feel welcome, air condition would be nice
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6.7review from
Great location to explore Luzern and the surrounding country side - all sites (and rail station) within walking distance. Friendly, helpful and efficient staff. Comfortable room for a good price. Nice restaurant and bar with a garden terrace.
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6.4review from
location
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4.0review from
friendly staff, for a swiss hotel. No aircon, rooms were not of a good quality, room close to a noisy road
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7.2review from
location & ambience of the hotel no
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5.6review from
Good location. Easy to find from train station. Excellent breakfast. Nice small hotel.
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6.8review from
The excellent, friendly and attentive service from all the staff. The splendid vegetarian restaurant, imaginative menus, well cooked and well presented. The absence of tea and coffee making facilities in the room.
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7.3review from
Excellent location to the city and Lake activities all within walking distance. Room was large with great windows for light, desk, sofa and chair. Elevator. Exellent restaurant on site and breakfast was lovely in a small outside courtyard/garden. Hotel staff very helpful and friendly.
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7.7review from
The staff remembered us from last year. The food was just as good as before and the location is great. Nothing
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7.0review from
excellent location, nice room, very friendly staff, makes you feel welcome, air condition would be nice
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6.7review from
Great location to explore Luzern and the surrounding country side - all sites (and rail station) within walking distance. Friendly, helpful and efficient staff. Comfortable room for a good price. Nice restaurant and bar with a garden terrace.
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7.2review from
location & ambience of the hotel no
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6.8review from
The excellent, friendly and attentive service from all the staff. The splendid vegetarian restaurant, imaginative menus, well cooked and well presented. The absence of tea and coffee making facilities in the room.
