On arrival we were met by a very plesant, courteous lady who made us feel very comfortable. Gave useful briefing on the facilities available and the use of public transport.
All went well.
The manager was excellent. Her welcome and advice enabled us to really make the most of our holiday in Switzerland. Great location, just out of Lucerne with a good view from the room of Mt Pilatus. Lucerne is also a good spot to view Switzerland from, very central. Good value
Excellent view from the top floor. cozy and romantic. Excellent ladies at the reception who makes you feel at home. Spacious rooms and the balconies are awesome. city center is 4 kms , but bus 24 goes every 15 mins to the city.
No restaurant was a bit of dampner during the wet evenings , though you can get food from the city center. The washroom exhaust was not working.
Both 2 reception ladies are very very nice, they provided a lot of information which helped a lot for our tour in Lucerne. The information book in our room is very detail and infomative too.
The hotel room is a little bit small for family of 4.
Staff very helpful, location for bus good, clean, well ran
No, I would stay there again.the only drawback no restaurant except the 4star hotel that is affiliated across the st., very good food but very over priced.
Very efficiently run hotel with excellent staff who had good language skills. Very good breakfast indeed. Convenient parking and excellent location for sight seeing.
Very friendly and helpful staff. Goes all way out to help and very patient. Beautiful scenary, facing lake and mount Palitus. Had a great time! Thank you all who make our holidays a pleasurable one.
was a little noisy as it was along the main road and railway track, but very convenience to travel around. near busstop and ferry point.
Good value for the money
We had an okay view. They just built up the hotel across the street so it blocks some of the view. We had a balcony which was nice to sit out at night.
Wonderful view comfortable hotel
They offered wireless internet however it was not free and very expensive to log on.