A great choice for a stay in Mackay, Mackay Grande Suites features a nightclub and puts you just 3.7 mi (5.9 km) from the airport. Guests can indulge in spa services, and Cactus Jacks, one of 2 restaurants, serves Mexican cuisine and is open for dinner. 6 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer 24-hour room service and refrigerators.
Pros: Accommodation was exactly what we were looking for, conveniently located and spacious room with amazing onsite facilities.
Cons: Wifi was slow, not really worth using but that wasn't why we stayed there so it wasn't a big deal.
Cons: This hotel is very over priced for the quality. The fittings are tired and cheap. The rooms are small. The staff were very friendly and it is in a good location but that is all it has going for it...
Pros: The location is fabulous - very central to Mackay restaurants etc.
Cons: Unfortunately the shower is over the bath and has a fixed screen which is totally inadequate (I have stayed at this property many times and they are all the same). So the bathroom floor becomes a ...
Pros: Great location with easy access to a number of down town eating hot spots. Staff were very friendly & helpful.
Cons: Was 'upgraded' on arrival & my suite had TV in both lounge & bedroom. Reception on both TV's was nothing short of terrible. May only seem minor but as a 'travelling salesman...
Pros: The location was central therefore convenient. The facilities offered within the property on the ground floor were excellent.
Cons: Air conditioner blew directly on your head and couldn't be changed also although I changed the temperature 3 times it automatically went back to 22 degrees. Too cold. No chairs to have coffee. ...
Pros: Pillows
Cons: Main Tv had no usb to charge phone
Cons: Phone not working - so can't phone reception, TV not working, Loud music, no hot water
Pros: Breakfast & the Restaurant Staff were Awesome! Perhaps, stay someplace else & eat here! Firstly, we almost froze to death, because their heating system was crap. Secondly, we paid a hell of a...
Cons: Sixthly, their FREE internet was so slow that we couldn't get anywhere with it & used our own on our iPhones. Seventhly, person at check-out tells us that it will take 'JUST' 5 to 7...
Cons: Still waiting on the manager to call. Not fully booked yet our room was above the bar that went until 3am. Not good enough.
Pros: Great location with easy access to a number of down town eating hot spots. Staff were very friendly & helpful.
Cons: Was 'upgraded' on arrival & my suite had TV in both lounge & bedroom. Reception on both TV's was nothing short of terrible. May only seem minor but as a 'travelling salesman...
Pros: The location was central therefore convenient. The facilities offered within the property on the ground floor were excellent.
Cons: Air conditioner blew directly on your head and couldn't be changed also although I changed the temperature 3 times it automatically went back to 22 degrees. Too cold. No chairs to have coffee. ...
Pros: Pillows
Cons: Main Tv had no usb to charge phone
Cons: This hotel is very over priced for the quality. The fittings are tired and cheap. The rooms are small. The staff were very friendly and it is in a good location but that is all it has going for it...
Pros: The location is fabulous - very central to Mackay restaurants etc.
Cons: Unfortunately the shower is over the bath and has a fixed screen which is totally inadequate (I have stayed at this property many times and they are all the same). So the bathroom floor becomes a ...
Cons: Phone not working - so can't phone reception, TV not working, Loud music, no hot water
Pros: Breakfast & the Restaurant Staff were Awesome! Perhaps, stay someplace else & eat here! Firstly, we almost froze to death, because their heating system was crap. Secondly, we paid a hell of a...
Cons: Sixthly, their FREE internet was so slow that we couldn't get anywhere with it & used our own on our iPhones. Seventhly, person at check-out tells us that it will take 'JUST' 5 to 7...
Cons: Still waiting on the manager to call. Not fully booked yet our room was above the bar that went until 3am. Not good enough.
