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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended checking the room amenities and ensuring that they meet your needs, as some rooms were described as old, run-down, and in need of refurbishment.
The hotel's location was praised for being close to various attractions, including Forgan Bridge, Bluewater Lagoon, Artspace Mackay, and Mackay Regional Botanic Gardens, making it convenient for guests to explore the area.
Several guests mentioned noise disturbances from neighboring rooms and traffic, so light sleepers may want to consider this when booking and pack earplugs as a precaution.
Some guests expressed concerns about the security of the rooms, suggesting that guests should ensure that the doors are locked securely, especially at night, and consider requesting rooms with additional locks for peace of mind.
While some guests found the rooms clean and comfortable, others reported issues with cleanliness, such as untidy bed sheets and unclean rooms. It may be advisable to check recent reviews for insights into the current cleanliness standards.
Guests noted that the hotel does not offer meals, so visitors may want to plan for dining elsewhere or make use of the in-room kitchen amenities, such as the microwave, toaster, and refrigerator.
The staff received positive feedback for being friendly and helpful, with some going above and beyond to assist guests. Guests appreciated the accommodating and kind nature of the staff.
Some guests mentioned the lack of certain room essentials, such as utensils, cutlery, and toiletries, so it may be helpful to inquire about these items or bring along personal supplies if needed.
Several guests highlighted the hotel's affordability and good value for money, especially for those seeking budget-friendly accommodation with basic amenities.
Travelers may want to take into account the low and high seasons in March and September, respectively, when planning their visit to the hotel.