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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommend requesting a room with a view, as the views from certain rooms were described as spectacular, especially those with balconies facing the fountain.
Guests appreciated the complimentary breakfast, with a good selection of both hot and cold food. The staff at the breakfast bar was polite, friendly, and efficient, ensuring a pleasant dining experience.
The staff received numerous compliments for being very friendly, helpful, and efficient. They were particularly praised for going above and beyond to assist guests in various situations.
Guests appreciated the cleanliness of the property and the availability of amenities such as an indoor pool, fitness center, and complimentary breakfast. However, some guests mentioned issues with the hot tub not being hot enough and the lack of soap, shampoo, or lotion in the bathroom.
The hotel offers increased accessibility and an elevator, which was appreciated by guests needing special accommodations.
The hotel is conveniently located near attractions such as Macon County Courthouse and Annex, Wardell House, and West Winery, making it a suitable choice for those interested in exploring the area.
While some guests found the rooms clean and comfortable, others mentioned issues with the mattresses being too firm and uncomfortable. It may be advisable to inquire about mattress options when booking.
Some guests mentioned that the hotel offers convenient parking, including rewards parking, which may be worth considering when planning a stay.
In the event of power outages, it was noted that the emergency lights in the hall and stairwell did not work, and the elevator stopped functioning, causing inconvenience. It may be helpful for guests to be aware of this possibility and to plan accordingly.
While the hotel received praise for its cleanliness, friendly staff, and good breakfast, a few guests felt that the price was slightly steep for the area. It may be worth comparing prices with other nearby accommodations.