Cons (-) I travel a lot. This is the nicest staff I have ever encountered
3 stars
SpringHill Suites by Marriott Macon
Photos of SpringHill Suites by Marriott Macon
Overview
Our Springhill Suites Macon, GA Hotel offers stylish décor and thoughtful amenities. Located off I-75, just 10 minutes from historic downtown, our hotel is in close proximity to local Universities including Mercer University, Wesleyan College and Macon State College. The best shopping and restaurants can be found at The Shoppes at River Crossing just minutes from our hotel. Find room to roam in our hotel suites which feature separate living, sleeping and working areas with high-speed internet as well as a mini-fridge, microwave oven and coffeemaker. While away from home, unwind in our indoor pool or fitness center. Before heading out for the day, enjoy our hot complimentary continental breakfast. Stay connected at our business center and print station. Whether you're traveling for a short or extended stay, our hotel offers spacious accommodations.
Latest deals for SpringHill Suites by Marriott Macon
Amenities at SpringHill Suites by Marriott Macon
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Pets not allowed
- Adapted bath
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Smartphone dock
Dining
- Restaurant
- Refrigerator
- Coffee machine
- Microwave
General
- Family rooms
- Telephone
- Carpeted
- Seating area
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Parking and transportation
- EV charging station
- Free parking
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of SpringHill Suites by Marriott Macon
8.6
Very good
898 verified ratings
Wonderful
572
Very good
116
Good
74
Okay
32
Fair
39
Mediocre
15
Poor
50
Summary of reviews
Guests say
Guests appreciated the cleanliness and great location of the hotel, highlighting the friendly staff and adherence to sanitization protocols. However, many reviews pointed out poor service experiences, including issues with check-in and unaccommodating staff, which detracted from their overall satisfaction.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
4 reviews
7.2 out of 10
4 reviews
All reviews
Cons (-) Booked room from 9/8-9/11. When I arrived front desk told me I only booked room for 9/11. Was coming from Miami to escape Irma. They were totally booked. Front desk agent found me a room at the Red Roof Inn @ Macon Georgia. Please refund all charges put on my CC. R May
Pros (+) Clean and comfortable.
Cons (-) Unfriendly, at check in, and we got in late around 11 at night, left at 5:45 in the morning. Breakfast was at 6 and they were putting items out, and we asked if we could just take a bagel for the road since we had to leave so early. The host denied it to us, saying that a sensor would go off? For $150 for one night, and only less than 7 hours, I wish they had been more gracious and accommodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at SpringHill Suites by Marriott Macon?
Many guests have mentioned that the beds are very comfortable, providing a soft but supportive experience.
Is parking available at SpringHill Suites by Marriott Macon?
Yes, the hotel offers free parking, although some guests have noted that the parking lot can be limited, especially for larger vehicles.
How is the food quality at SpringHill Suites by Marriott Macon?
Guests have generally enjoyed the breakfast and snacks, although a few have mentioned specific issues with the quality of some food items.
What is the cleanliness like at SpringHill Suites by Marriott Macon?
The hotel is often described as very clean, although a few guests have reported specific issues with cleanliness, such as mold in the shower and a not well-cleaned pool.
How is the customer service at SpringHill Suites by Marriott Macon?
Many guests have praised the friendly and helpful staff, although a few have reported negative experiences with specific staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is the low season for the hotel.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Macon Little Theatre, the Museum of Arts and Sciences, and The Allman Brothers Band Museum, offering guests plenty of options for nearby entertainment.
Check Room Amenities
Some guests reported issues with room amenities such as the TV and shower, so it's advisable to check the functionality of these amenities upon check-in.
Take Advantage of Family-Friendly Services
If traveling with children, make use of the hotel's family-friendly services, such as babysitting or child care and cribs available, to ensure a comfortable stay for the whole family.
Consider Booking Directly
Some guests experienced issues with third-party bookings, so it may be beneficial to book directly through the hotel's website to avoid any potential reservation problems.
Be Mindful of Noise
Several guests mentioned noise disturbances, so light sleepers may want to request a room away from the highway or upper floors to minimize potential disruptions.
Utilize the Fitness Center
Guests looking to stay active can take advantage of the hotel's fitness center, which was praised by some for its cleanliness and equipment.
Check for Special Accessibility Needs
The hotel offers increased accessibility and wheelchair-accessible units, making it a suitable choice for guests with special accessibility needs.
Verify Room Cleanliness
While many guests praised the cleanliness of the rooms, some reported issues, so it's advisable to verify the room's cleanliness upon arrival.
Location
4630 Sheraton Drive, Macon, GA 31210
What's nearby
- Museum of Arts and Sciences3.8 mi
- The Allman Brothers Band Museum5.9 mi
- Brad Henderson Memorial Stadium6.9 mi
- Johnston–Felton–Hay House6.9 mi
- Temple Beth Israel7 mi
- Cannonball House7 mi
- Sidney Lanier Cottage7 mi
- Claude Smith Field7 mi
- Macon Mall7.1 mi
- Macon City Auditorium7.2 mi
- Grand Opera House7.2 mi
- Macon Centreplex7.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Macon
Low season | June |
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High season | July |
Average price (weeknight) | $202 |
Average price (weekend night) | $188 |
When to book a room at SpringHill Suites by Marriott Macon
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
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Distance to city center | 6.9 mi |