Extended Stay America - Madison - Junction Court

Pros: wifi self service kitchen

Cons: no phone in room, initially the staff were welcoming. was not going to get room service. the day of check out the staff member could have improved customer service skills.

Pros: Breakfast was only coffee, muffins, breakfast bars or instant oatmeal-we ate elsewhere.

Cons: The bed mattress was too soft. TV had few channels.

Pros: The bed was comfortable. The sheets were clean. There were enough layers to allow for choice of warmth in bed.

Cons: The disability access room was a long walk from the elevator. It didn't have a walk in shower. The bath room was designed for someone with a carer - not a sole traveller. Everything was ...

Pros: The property was appropriate. It was what I expected - a clean room with a kitchenette and free wi-fi. Location was fine for me.

Cons: These days, most budget hotels offer actual breakfasts, not just a few small muffins from a commercial case that are there to grab and go. Of course, people can bring in their own food and prepare it...

Pros: the breakfast dissappointing

Pros: Tyler, at reception was very professional and charming. Class act.