Pros: Convienent, adequate mileage given, good price, and what I expected.
Aug 27 2016
Cons: Only had SUVs available. Not what we reserved b
Sep 6 2016
Pros: Convenient location in airport
Cons: I was not given the car I had been promised. The agent tried to upsell (by $9 per day) to give me a comparable car (full size). Both agents (pick-up and drop-off) told me that they knew it was misleading but that they didn't have any control over what corporate does. The agent asked me if i wanted a GPS. I said "sure," and she had me sign for it, but didn't tell me they were charging me almost $12 per day to use it (literally highway robbery!). They said they would e-mail me my receipt but it has been more than 24 hours and nothing has come.
Pros: Tom with really helpful. They reimbursed me for my cab fare. The car was ready when I got there. The staff were friendly, professional and fun. I felt like I was dealing with real people and not just a business.
Aug 18 2016
Pros: Great service, very friendly, energetic, professional staff.
Cons: Price was a little high more than usual.
Jul 20 2016
Pros: The car was great.
Cons: Not accepting my debit/credit card without an additional $80 fee. Found that extra charge super suspicious.
Aug 25 2016
No cars available for 9+hrs... 'sorry'
Cons: So, they were 'busy'... no cars available for 9+hrs. Someone else got my business that day.
Cons: I wasn't able to rent the car. The guy at the counter said that a credit card was required, and I only have a debit card. I hate credit cards. What's the point of paying for something twice? Despite the fact that I have over $1000 in my checking account, and about $3500 in savings, I can't use a debit card to rent a car? **** that ****.
May 11 2016
Madison budget car
Pros: Staff was courteous
Cons: I didn't like that they upsold us on a different vehicle. The total cost was $400more total.