Pros: "I wish the airlines, all airlines would keep the middle seat vacant on all flights!! Such a comfortable feeling and flight. I’ve flown multiple times this summer during Covid, having that middle seat vacant has made traveling by air for me a very good, comfortable thing again. Don’t ever go back to packing us in like cattle car flights!!"
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Cons: "It was a 4+ hr flight, so some food would have been good. Could have given protein shakes or something."
Cons: "Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled."
Pros: "The captain was very nice and kept letting us know how the flight was. The crew was very friendly and helpful."
Cons: "On the food"
Pros: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Cons: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Pros: "Again, Delta used to offer this level of comfort and service on domestic flights. Great food and entertainment selections."
Cons: "For some reason overweight people like to get the middle seat and then spill over into the adjacent seats. I had to lean out into the aisle to sit comfortably without touching that person. This resulted in me getting hit by every person walking in the aisle or the serviré carts. While I do understand that overweight people have the right to fly, they should pay for the space they occupy like the rest of us. This person literally should have had two seats."
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."
Pros: "The flight got me to MCO on time and was very inexpensive."
Cons: "Flight was overcrowded with very poor Covid safety procedures. I recently flew, the same route on Delta and felt much better about cleanliness, empty middle seats, masks, etc."
Pros: "Flight left in time and got to our destination early. No wait for bags"
Cons: "Boarding stated on boarding pass was 435pm and we didn’t even hear from a person until after 5pm for boarding ohh Th we wise everything was good"
Cons: "It was delayed 3 hours due to rain that lasted about 30 minutes"
Pros: "They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25"
Pros: "Very friendly crew."
Cons: "No snack provided on the 3 hr flight back, just drinks."
Pros: "The direct flight was the biggest plus. The seats all had a USB outlets which was convenient."
Cons: "Our flight was delayed about 15 minutes due to a mechanical issue which we didn’t know about until we got on the plane late."
Pros: "The crew was very kind"
Cons: "I was very uncomfortable the whole time. No room to move, or get up to use the restroom.drinks were flat."
Cons: "Arrived early to ensure stress free process. Line at the check baggage/agent podium was very long and could’ve used more staff."
Cons: "Both of my flights were delayed by an hour and two hours. Customer service refused to help me out even though I completely missed my connecting flight and wasn’t able to get home in time to make me sons birthday party."
Pros: "Crews were good, seats was ok. Didn't liked the fact that we were seated way in the back of the plane, since we are an advantage members"
Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Pros: "Flight was earlier than scheduled. Crew was good."
Cons: "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Pros: "The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication."
Cons: "I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps."
Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."
Pros: "Clean. Rough landing- felt like slamming on the breaks too hard"
Pros: "One of the ladies working was very unhappy with life. The other lady was kind and delightful."
Cons: "The air vents did work. So very hot on board. Timing of boarding and landing was great. Some turbulance during flight. Here's the kicker my first fight was delayed and my luggage was stuck in Dallas! My luggage did appear at my house in the middle of the night. Is that a good use of resources?"
Pros: "The Jetstar flight was smooth and on time."
Cons: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Pros: "Flights were delayed due to hydraulics issues, they got it fixed, turned it around quickly in Denver, made up time in the air, and got us in 20m early."
Cons: "Not sure why they add basic economy passengers to middle seats between others when there are open rows in the back. Would seem like they could set up the system to assign people to seats in the aisle/window first and then start putting them in the middle. We all moved before takeoff, but it would make things quicker and easier if they assigned seats in a more logical way."
Pros: "Because we took a bus to the plane boarding was fast - no boarding groups just whomever got off the bus first (me) got on first (me). I love the small planes with one seat on the left and 2 seats on the right. It's great when you don't know if you want aisle or window, you can get both in one."
Cons: "Newark Airport is the worst, and that is not United's fault. However, I'm new to the experience of 'boarding' onto a bus that then takes us to load onto the plane from the Tarmac. Small plane - no frills like wifi, magazines but still a 2+ hour flight."
Cons: "Baggage took a long time to come out. Meanwhile they had the buzzer going non-stop to announce the bags for the entire time from when we got there until they started the belt. It’s around -10 degrees outside so the guys getting our bags are saints and the delay is to be expected, but the buzzer..."
Pros: "crew was friendly. flight was on time. everyone at united, from the people checking me in and taking my bags to the flight attendant were incredibly friendly. I appreciated that--so many workers make a bad situation worse by being rude to their customers. I truly felt that United workers were happy to help."
Cons: "the size of the plane. wow, is it small!"
Pros: "Regular updates from the Captain during the flight."
Cons: "On-board entertainment was severely lacking. No music, and the touch screen was largely unresponsive."
Pros: "The service as soon as I walked in the first airport until I walked out the last one was excellent for this trip"
Cons: "No WiFi. And no mid-flight complimentary sandwich (only for purchase items). For an 8 hour flight that is unacceptable."
Pros: "Was actually not delayed and arrived 1 hour early! Wow!"
Cons: "Flying coach on United isn't the greatest experience. Boring food and very little water, less leg room"
Cons: "WAs delayed for over 5 hours and missed my connecting flight. Had to abort takeoff go back to the gate and there were 2 issues with the plane"
Cons: "I felt that united airlines discriminated on customers that take advantage of the low fares that your company provides."
Pros: "We would not fly Frontier again unless it was a day trip."
Cons: "We booked this flight as part of a four week international trip. We were flying with quite a big of luggage, all of which they charged us massive fees for without leniency. Our ticket costs ended up being the same as other airlines who would have provided better service/facilities."
Cons: "It would be more efficient if they called the boarding passengers by row. Nothing worse than having to stand 5th in line in that skinny aisle watching someone in the 3rd row trying to get their carry-on in the overhead bin when my seat is in the 24th row. Or is that because some passenger was not listening to directions...?"
Pros: "Fastest most drama free flight ever"
Cons: "No fast menu foods in madison. I honestly wanted a day did burger for the first time ever but had to head to town first"
Pros: "The plane was clean the flight crew was polite. No real issues once a pilot arrived in Vegas."
Cons: "I heard that this happens a lot with Frontier. Everyone arrived about 2 hours before the flight before receiving the notification of the delay. The pilot announced he was contacted last minute in Denver to fly to Vegas and cover the flight."
Pros: "Clean plane"
Cons: "The flight boarded when it was supposed to be taking off."
Pros: "Quick service"
Cons: "Expensive bags and small amount of room on the plane"
Pros: "Crew was very professional & upbeat. Meal vochure was provided for 4+ hour delay"
Cons: "Multiple delays, & bad, poor & nonsensical information about delays. This is not my normal experience with this flight."
Pros: "The pilots flew the plane well and the crew gave a good preflight tutorial."
Cons: "Delayed bording time by over 1/2 hour, 4 crying babies, snippy/jerky flight crew and check in personel also charged me $75 on top of the $45 bag charge on my originating flight because my bag was 8 lbs too heavy, yes a whopping 58 whole lbs."
Pros: "Even though plane on tarmac for 20 min, made time up in the air for an on time arrival"
Cons: "Flight has attendant had very negative attitude, smart mouth remarks and seemingly did not want to be there or working at the time"
Pros: "This was the only flight out of 4 that the stewardess smiled and was helpful. Flight 160. I wanted to cry when I was actually treated like a person rather than a cattle call."
Cons: "I barely caught this flight as my connection was an hour late. I wished I had time to grab some food or drink. I went all day without anything but two small glasses of water (1 per flight). My anger though resides in my cheap 250 ticket actually ended up costing over 450. Traveling by air is becoming only for the elite of society. Next time I fly, I will travel with an airline that costs are upfront."