Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Perfectly clean."9.3 "93% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 8.8 "Easily accessible by car , said 88%." -
8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 7.5 "Housekeeping was great , according to 75%." -
8.1 "Very good internet connection."7.5 "75% said the
wifi quality was great ." -
4.2 "Rooms are not good."2.6 "74% said
rooms were small ." 2.2 "78%complained about the bathroom ." 3.3 "67% didn't like theuncomfortable beds ." 0.0 "For 100%, therooms looked old ." 0.0 "100%criticized the small bathroom ." 2.3 "77% thought they werepoorly maintained ." -
3.3 "Breakfast is below average."
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3.2 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ." -
3.0 "Quite uncomfortable."2.6 "74% said
rooms were small ." 2.5 "75% thought it wastoo noisy ." 3.3 "67% didn't like theuncomfortable beds ." 0.0 "100%criticized the small bathroom ." -
2.3 "Terrible amenities."2.5 "75% thought the
building wasn't nice ."
Overall Rating
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9.6 "Perfectly clean."9.4 "94% said
rooms were clean ." -
9.4 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 7.4 "Housekeeping was great , according to 74%." -
4.3 "Rooms are not good."3.3 "67% didn't like the
uncomfortable beds ." 2.4 "76%complained about the bathroom ." 3.0 "70% saidrooms were small ." 0.0 "For 100%, therooms looked old ." -
3.6 "Breakfast is below average."
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3.2 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ." -
3.1 "Quite uncomfortable."2.2 "78% thought it was
too noisy ." 3.3 "67% didn't like theuncomfortable beds ." 3.0 "70% saidrooms were small ."
Overall Rating
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9.4 "Terrific location."
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
4.5 "Rooms are not good."
Overall Rating
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9.7 "Terrific location."
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9.5 "Perfectly clean."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." -
4.3 "Rooms are not good."2.6 "74% said
rooms were small ." 3.9 "61% didn't like theuncomfortable beds ." 1.9 "81%complained about the bathroom ." 0.0 "For 100%, therooms looked old ." -
3.4 "Not very comfortable."2.7 "73% thought it was
too noisy ." 2.6 "74% saidrooms were small ." 3.9 "61% didn't like theuncomfortable beds ." -
3.2 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Easy to reach city centre friendly staff clean linen and towels No complaints
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4.7review from
The hotel staff was very welcoming, albeit the concierge spoke only Spanish and French. There is common room or salon available to guests. The triple-secured windows were good and (nearly) soundproof even on to the street. Apparently the neighborhood has depreciated recently, now populated by a plethora of prostitutes as well as sex shops. We did not bother to shower or bathe during our one-night stay as the hotel towels were ragged, thin and stiff as paper. The management might apply a bit of mildew remover around the tub as well.
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5.3review from
Central. As I turned the tap on in the bath I was showered with cold water although I was standing next to the bath. Not the best way to start the day. and I ran out of toilet paper which was rather annoying. Little things like this make all the difference.
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6.7review from
Welcoming staff ready to assist with any queries makes your stay at the hotel a pleasure. The room was smallish, but very clean, with flat tv, free internet, fridge, and a small balcony. The location is excellent-2- minute walk from Gran Via, 5 minutes- to the main Sol squire. Noisy at night. Ask for a room facing the inner yard if you are a light sleeper.
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2.0review from
Centrally located, clean and comfortable rooms. Very nice personnel. Highly recommended!
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6.6review from
Large comfortable room, and fairly quiet facing a inner courtyard. Reception staff very helpful and friendly.Well situated for all central Madrid attractions, 2 mins from the Gran Via. No breakfast available at the hostal, but plenty of nearby cafes offering good value.
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5.4review from
The staff were very friendly and willing to help. It was a perfect pace to stay as it was very central. There were no tea or coffee faciities in the room, which i would have expected for 42 pounds a night. Neither was there a hairdryer or toiletries. The shower tiles were covered in mould. The room was tired and drab.
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5.6review from
Very close to Gran Via and Sol. Found it easily. Elevator in the building. No one speaks English in the hostal. There was a lot of noise in the room during the night. I asked for a quiet room and was given a room with a window that faces the inside of the building. There was some kind of party in one of the appartments so I couldnt sleep until 1am (and had to wake up at 5:30 am...). I think that rooms that face the streets are loud as well because when I left the hotel (about 6 am) there were still people standing outside talking and drinking, and it wasnt a saturday night. The walls are very thin, so you can hear every sound inside the place - showers, steps etc. No internet in the hostal, not even in the reception, so they aren't able to search for anything - numbers of restaurants, shuttles for airport...
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6.4review from
Maybe the best is the location. The girl that works there at night is very kind and helpful. The pillows could be better cuz is to thin and hard. The bed could be bigger.
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5.6review from
Very clean, friendly staff, perfect location This hostal does NOT have internet at all, even in the discription it says so...
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7.0review from
Easy to reach city centre friendly staff clean linen and towels No complaints
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6.7review from
Welcoming staff ready to assist with any queries makes your stay at the hotel a pleasure. The room was smallish, but very clean, with flat tv, free internet, fridge, and a small balcony. The location is excellent-2- minute walk from Gran Via, 5 minutes- to the main Sol squire. Noisy at night. Ask for a room facing the inner yard if you are a light sleeper.
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6.6review from
Large comfortable room, and fairly quiet facing a inner courtyard. Reception staff very helpful and friendly.Well situated for all central Madrid attractions, 2 mins from the Gran Via. No breakfast available at the hostal, but plenty of nearby cafes offering good value.
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4.7review from
The hotel staff was very welcoming, albeit the concierge spoke only Spanish and French. There is common room or salon available to guests. The triple-secured windows were good and (nearly) soundproof even on to the street. Apparently the neighborhood has depreciated recently, now populated by a plethora of prostitutes as well as sex shops. We did not bother to shower or bathe during our one-night stay as the hotel towels were ragged, thin and stiff as paper. The management might apply a bit of mildew remover around the tub as well.
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5.3review from
Central. As I turned the tap on in the bath I was showered with cold water although I was standing next to the bath. Not the best way to start the day. and I ran out of toilet paper which was rather annoying. Little things like this make all the difference.
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2.0review from
Centrally located, clean and comfortable rooms. Very nice personnel. Highly recommended!
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5.4review from
The staff were very friendly and willing to help. It was a perfect pace to stay as it was very central. There were no tea or coffee faciities in the room, which i would have expected for 42 pounds a night. Neither was there a hairdryer or toiletries. The shower tiles were covered in mould. The room was tired and drab.
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5.6review from
Very close to Gran Via and Sol. Found it easily. Elevator in the building. No one speaks English in the hostal. There was a lot of noise in the room during the night. I asked for a quiet room and was given a room with a window that faces the inside of the building. There was some kind of party in one of the appartments so I couldnt sleep until 1am (and had to wake up at 5:30 am...). I think that rooms that face the streets are loud as well because when I left the hotel (about 6 am) there were still people standing outside talking and drinking, and it wasnt a saturday night. The walls are very thin, so you can hear every sound inside the place - showers, steps etc. No internet in the hostal, not even in the reception, so they aren't able to search for anything - numbers of restaurants, shuttles for airport...
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6.4review from
Maybe the best is the location. The girl that works there at night is very kind and helpful. The pillows could be better cuz is to thin and hard. The bed could be bigger.
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5.6review from
Very clean, friendly staff, perfect location This hostal does NOT have internet at all, even in the discription it says so...
