Pensión Estrella

The low season is in May, and the high season is in October, offering different experiences and opportunities to explore Madrid.

Guests have praised the very clean shared bathrooms, ensuring a comfortable and hygienic experience during their stay.

The hotel does not provide parking, but its central location offers easy access to nearby attractions and public transportation, making it convenient for guests to explore the city.

The staff has been described as helpful, friendly, and polite, providing assistance and creating a welcoming atmosphere for guests.

Guests have found the rooms to be clean and comfortable, although some have mentioned that the rooms are small and the beds might not meet everyone's expectations.

Several guests mentioned that the hotel can be noisy, especially at night. If you're a light sleeper, consider bringing earplugs or requesting a room away from the street.

Some guests reported issues with the air conditioning and the size of the rooms. Before booking, ensure that the room amenities meet your expectations, especially if you require air conditioning during your stay.

The hotel operates a self-check-in system, which some guests found challenging. Make sure to have a working phone and the necessary instructions for a smooth check-in process.

A few guests noted that the rooms may not be equipped with toiletries, so it's advisable to bring your own to ensure a comfortable stay.

Double-check your room type upon arrival, as a few guests reported discrepancies between the reserved and actual room configurations.

The hotel has minimal staff interaction, which may affect services such as luggage storage and immediate issue resolution. Plan accordingly for any assistance you may require during your stay.

Some guests found the rooms to be smaller than expected. Adjust your expectations for room size to avoid disappointment upon arrival.

Guests mentioned issues with door access and security. Ensure that you are provided with secure access codes and seek assistance if you encounter any security-related problems during your stay.

While the hotel is centrally located, some guests noted the presence of homeless individuals in the vicinity. Take this into account if you have specific preferences regarding the surrounding environment.

Double-check the availability of specific amenities such as air conditioning, TV, and room configuration with the hotel before your arrival to avoid any inconveniences.