Hostal Santa Cruz

Guests have highlighted the great value for the price, very helpful and friendly staff, and clean rooms with great air conditioning as some of the pros of staying at Hostal Santa Cruz.

Some guests have mentioned that the rooms are too small with limited space and that the beds were not very comfortable. Additionally, some guests found the noise from outside to be loud at times.

Hostal Santa Cruz offers practical amenities such as daily housekeeping, contactless check-in/check-out, physical distancing rules, hand sanitizer in guest accommodation, and key areas, as well as screens or physical barriers placed between staff and guests in appropriate areas.

The location of Hostal Santa Cruz is highly praised by guests, with comments about its central location, easy access to taxis, and proximity to various attractions and public transport. Some guests have noted that the noise level outside is to be expected in a central location.

The high season at Hostal Santa Cruz is in April, offering guests the opportunity to enjoy the excellent central location and the vibrant atmosphere of the surrounding area. However, guests should be aware that the noise level outside may be higher during this time.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the plaza or city comes highly recommended.

Some guests noted that the central location led to noise from outside, especially at night. Light sleepers may want to bring earplugs or consider a room away from the street.

A few guests found the rooms to be small, so if space is a priority, it's advisable to inquire about room size or consider upgrading to a larger room.

Guests appreciated the staff's flexibility with early check-in requests. If arriving ahead of the standard check-in time, it's worth contacting the hotel in advance to arrange this.

Some guests experienced issues with controlling the room heating, with reports of it turning on unexpectedly. It's advisable to clarify the heating controls upon check-in.

The hotel's proximity to Plaza Mayor, Puerta del Sol, and other attractions makes it an ideal base for sightseeing. Guests recommended taking advantage of the central location for easy access to key landmarks.

The hotel's central location means it's surrounded by restaurants and cafes, which can lead to noise, especially at night. Guests sensitive to noise may want to take this into account.

Some guests expressed a desire for clearer options regarding room cleaning preferences. It's advisable to communicate specific cleaning preferences with the staff upon arrival.

While the hotel offers basic amenities, such as free Wi-Fi and toiletries, guests noted the absence of in-room tea/coffee facilities. Travelers who value these amenities may want to plan accordingly.

Several guests appreciated the hotel's flexibility with early check-in requests, making it convenient for those arriving before the standard check-in time.