Pros (+) Location and frigobar (free)
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Classic room, bed type unknown
$152
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Crisol Vía Castellana
- Restaurant
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Reviews of Crisol Vía Castellana
8.2
Very good
4869 verified ratings
Wonderful
2047
Very good
994
Good
906
Okay
363
Fair
268
Mediocre
147
Poor
144
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent and convenient location, with many highlighting its proximity to public transportation and local attractions. The breakfast was frequently described as delicious and varied. Many guests appreciated the spacious and well-equipped rooms, as well as the friendly and helpful staff. While cleanliness was generally satisfactory, there were a few concerns about outdated facilities and occasional housekeeping issues. Overall, the positive aspects of location, breakfast, room size, and service stood out in the reviews.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
1001 reviews
8.2 out of 10
16 reviews
8.8 out of 10
3 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) Clean, modern hotel with good facilities. Close to Metro station for airport access, and close to main train station for movement to other parts of country. Good restaurant with diverse menu.
Cons (-) Shower was having mechanical difficulty’s and took a bit of jiggering to get it to work.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast buffet?
The hotel offers a delicious and rich breakfast, with a great variety of food items to choose from.
Are the beds comfortable at this hotel?
The beds are very clean and comfortable, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, there is limited private parking available at the hotel for a daily fee.
How is the cleanliness of the hotel rooms?
The hotel ensures that the rooms are very clean, providing a comfortable and tidy environment for guests.
What is the best time to visit the hotel?
The hotel is centrally-located and offers easy access to Madrid city center and the airport. The low season is in July, while the high season is in November.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the Plaza de Castilla, for a pleasant stay with beautiful scenery.
Consider Room Location
Some guests suggested requesting a room away from the main road to minimize noise disturbance, especially for light sleepers.
Check Room Amenities
Prioritize rooms with functioning air conditioning, especially during warmer months, to ensure a comfortable stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Santiago Bernabeu Stadium and various museums, offering convenient leisure options.
Verify Room Preferences
Double-check room preferences, such as non-smoking or bed type, to avoid any inconveniences upon arrival.
Plan for Breakfast
While some guests praised the breakfast buffet, others found it expensive with limited options, suggesting exploring nearby dining alternatives.
Inquire About Maintenance
Guests highlighted the need for room refurbishment and maintenance, so it may be beneficial to inquire about the condition of the room before booking.
Consider Transportation Options
Utilize the hotel's proximity to the train station and bus stops for convenient access to city center and other locations.
Engage with Friendly Staff
Numerous guests appreciated the helpful and friendly hotel staff, recommending engaging with them for assistance and local recommendations.
Be Mindful of Noise
Some guests experienced noise disturbances from cleaning activities, so it may be helpful to communicate preferences regarding room cleaning times.
Location
Paseo de la Castellana, 220, 28046 Madrid
What's nearby
- Paseo de la Castellana1 mi
- Estado Santiago Bernabéu1.1 mi
- Universidad Complutense de Madrid2.7 mi
- Las Ventas2.9 mi
- Community of Madrid Sports Center3.2 mi
- Plaza de Espana3.4 mi
- Plaza de Cibeles3.4 mi
- Principe Pio3.4 mi
- Madrid City Centre3.6 mi
- Puerta del Sol3.6 mi
- Teatro Real3.6 mi
- Plaza de Oriente3.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
KAYAK's top tips for your stay at Crisol Vía Castellana
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.7 mi | Madrid Barajas | 6.3 mi |