Overview

Maria Elena Palace

Aduana 19, 28013 Madrid, Madrid, Spain
+34 913 604 930

$66+

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Rates

Overall guest ratings

7.7/10 Good
Based on 2,169 reviews
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Review highlights

  • 9.1
  • 8.4
  • 8.4
  • 4.5

Good to know

  • Friendly service

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    About

    Central and luxurious hotel in Madrid. The Eurostars María Elena Palace is an establishment combining a charming classical style with the most modern facilities together. Situated at 50 meters from the central Sun's Gate from Madrid, the Eurostars María Elena Palace Hotel has an exclusive design made of its majestic closed patios of domes of marble, woods and worked glass. Its 87 rooms are large and comfortable and equipped with complete Bathroom, TV-set with satellite dish, working table and others more. Also, it has a free WiFi throughout the hotel. The María Elena Palace is an ideal choice both for holidays and business tourism thanks to its perfect location in the historical centre from Madrid.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,169 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
    • 8.4 "Breakfast is good."
    • 6.4 "Internet is average."
    • 5.6 "Average cleanliness."
    • 4.5 "Vibe wasn't good."
    • 3.8 "Not very comfortable."
    • 3.5 "Rooms are not good."
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    Overall Rating

    7.7 Good
    Based on 1,279 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.6 "Internet is average."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.6 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      0.9 "For 91%, the rooms looked old."
      2.6 "74% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      2.7 "73% were unhappy with the view."
      0.9 "91% were disappointed with the minibar."
      3.8 "62% said the bathroom was dirty."
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    Overall Rating

    7.8 Good
    Based on 433 reviews
    • 9.1 "Terrific location."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.1 "Internet is average."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.1 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 3.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      1.9 "81% had problems with the shower."
      2.4 "76% thought the tv was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 21 reviews
    • 9.0 "Terrific location."
    • 7.7 "Good service."
    • 6.5 "Average value."
    • 3.7 "Not very comfortable."
    • 3.1 "Awful rooms."

    Overall Rating

    7.8 Good
    Based on 433 reviews
    • 8.9 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.2 "Internet is average."
    • 5.5 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      2.0 "80% thought the tv was sub-standard."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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