Situated in Madrid, Melia Castilla is within walking distance of Gate of Europe and provides a Jacuzzi, a sauna and an outdoor pool. It provides guests with a convenient base with Plaza de Castilla Metro Station only a 10-minute walk away.
Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa, Caroli Wellness Centre. Multilingual staff are available to assist with organizing tours and activities, and an express check-in facility is offered for guest convenience.
Melia Castilla Hotel Madrid offers air conditioned rooms with a pillow menu, a mini bar and movies-on-demand. Each provide a seating area, wireless internet access and a private bathroom with a hair dryer.
The hotel's in-house restaurant, L'Albufera, is a popular spot to have a meal. La Terraza is a convenient place to enjoy a drink before heading out to discover the local bars and clubs. A variety of dining options are also found nearby.
Melia Castilla is situated within a 10-minute walk of Plaza de Castilla. Public transport close by includes Tetuan Metro Station.
Accessibility and suitability
Services and conveniences
Basics
Dining
General
Bathroom
Pool and spa
Laundry
Media and entertainment
Bedroom
Family friendly
Parking and transportation
Workspace
Outdoor
Health and safety
Things to do
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an array of amenities including a spa, outdoor pool, Jacuzzi, sauna, and a variety of dining options. Additionally, guests can enjoy the convenience of a business center, tour desk, and shuttle service.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and comfortable rooms, as well as the well-maintained facilities.
What can guests expect from the hotel's customer service?
The hotel is known for its friendly and helpful staff, fast service, and a welcoming environment. Additionally, the hotel offers a kids' club, making it a great option for families.
Is the food quality at the hotel satisfactory?
Guests have enjoyed the great breakfast spread, delicious breakfast, and a variety of dining options. However, some have mentioned that the food at the bar was average.
When is the best time to visit the hotel?
The high season is in November, offering an excellent opportunity to experience the hotel's recently renewed rooms, great breakfast, and modern amenities. Additionally, the hotel's location and amenities make it a perfect choice for a mixed group of ages and abilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for "The Level" Rooms
Guests highly recommend booking "The Level" rooms for a more spacious and updated experience, with access to a well-serviced lounge and an excellent breakfast buffet.
Consider Room Selection Carefully
Some guests mentioned noise issues from main roads and construction work, so it's advisable to request a quieter room away from potential disturbances.
Take Advantage of "The Level" Club Benefits
Guests appreciate the all-day snacks and free drinks during specific hours offered at "The Level" Club, making it a great experience, especially for families.
Check for Pool Availability
Before booking, it's advisable to check the availability of the pool, as some guests were disappointed to find it closed without prior notice.
Explore Nearby Dining Options
The hotel's location near Plaza Castilla offers nice restaurants in the area, providing convenient dining choices for guests.
Request "The Level" Lounge Access
Guests recommend taking advantage of "The Level" lounge, which is open all day until 11:00 pm, providing excellent service and amenities.
Be Mindful of Noise Levels
Some rooms may face noise issues from construction work or main roads, so it's recommended to inquire about quieter room options.
Consider Pet-Friendly Services
If traveling with a pet, it's advisable to inquire about the hotel's pet policies and any associated charges to avoid surprises upon arrival.
Confirm Pool Access
Prior to booking, it's advisable to confirm access to the pool, especially during specific seasons, to avoid disappointment upon arrival.
Check for Seasonal Closures
If planning a visit in September, it's important to verify if any amenities, such as the pool, may be closed during this time, as some guests experienced unexpected closures.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $272 |
Average price (weekend night) | $271 |
Value for money | 8.4 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 6.6 mi |