Pros (+) Package deal. Excellent breakfast, out of this world shower (rain style or pouring faucet), large room with well stocked minibar. Cleaning staff was superb.
Cons (-) Bed was mediocre.
4 stars
The Westin Madrid Cuzco
Photos of The Westin Madrid Cuzco
Overview
Located a short walk from Santiago Bernabeu Metro Station, AC Hotel Cuzco A Marriott Luxury & Lifestyle Hotel offers guests an ideal base when visiting Madrid. It also features a coffee bar, an express check-in and check-out feature and valet parking.
A 24-hour reception, babysitting/child services and a car rental desk are just some of the convenient services at the hotel. Additionally, the multilingual staff are available to offer assistance.
The cosy rooms at AC Hotel Cuzco A Marriott Luxury & Lifestyle Hotel offer a mini bar, bottled water and a flat-screen TV. They each include a private bathroom, a seating area and wireless internet access.
Enjoy international dishes for lunch and dinner, and wake up to a buffet breakfast each day. Alternatively, there is a wide range of international restaurants close by. Other dining options are also available.
Madrid-Barajas Airport is less than a 15-minute drive from the hotel. Santiago Bernabeu Stadium and Europa Tower Madrid are also within a 10-minute walk.
Latest deals for The Westin Madrid Cuzco
Amenities at The Westin Madrid Cuzco
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
General
- Family rooms
- Soundproof rooms
- City view
- Storage available
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Bathroom
- Hairdryer
- Toilet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Spa
- Massage
Reviews of The Westin Madrid Cuzco
9.0
Wonderful
1268 verified ratings
Wonderful
688
Very good
274
Good
178
Okay
68
Fair
38
Mediocre
7
Poor
15
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to the metro and stadium. Cleanliness was frequently praised, with many noting the superb cleaning staff. However, some guests felt that the value for price was not consistent, citing issues with room size and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9 out of 10
7 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at AC Hotel Cuzco By Marriott?
You can enjoy international dishes for lunch and dinner, and wake up to a buffet breakfast each day. There is also a wide range of international restaurants close by for more dining options.
Are the rooms at AC Hotel Cuzco By Marriott comfortable?
The rooms are described as good sized, clean, modern, and elegant, with spacious and comfortable beds. However, some guests mentioned that the rooms can be noisy and poorly soundproofed.
Is parking available at AC Hotel Cuzco By Marriott?
Yes, the hotel offers parking and private parking, but some guests mentioned that they needed to pay for parking.
What are the highlights of the hotel's customer service at AC Hotel Cuzco By Marriott?
The staff is described as very friendly, helpful, and hospitable, with a great sense of hospitality. However, some guests mentioned that the reception staff lacked warmth and attention to luggage.
When is the best time to visit AC Hotel Cuzco By Marriott?
The high season is in April, and the low season is in August. It's important to consider these factors when planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Renovated Floor
Some guests reported being assigned to non-renovated floors, which may not offer the same level of comfort as the renovated ones.
Consider Bringing Earplugs
Several guests mentioned that the soundproofing in the rooms was not sufficient, leading to disturbances from neighboring rooms.
Check the Wi-Fi Speed
A few guests found the free Wi-Fi to be slow and unusable, so it may be worth checking the speed upon arrival.
Explore Nearby Dining Options
While the hotel offers international dishes, guests recommended trying out the various international restaurants located close by for a wider dining selection.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy, especially during refurbishments, so it may be helpful to inquire about any ongoing work before booking.
Request a Kettle for the Room
A guest mentioned that there was no kettle in the room, so if you prefer having one, it's advisable to request it in advance.
Take Advantage of the Gym
The hotel features a well-equipped gym, which was praised by guests for its facilities and cleanliness.
Consider Room Upgrades
Some guests were pleasantly surprised with complimentary room upgrades, so it might be worth inquiring about this possibility during check-in.
Utilize the Taxi Service
Guests appreciated the hotel's taxi service, which they found to be modern and convenient for getting around the city.
Plan for Breakfast
While the buffet breakfast received mixed feedback, some guests found it to be of low quality and high price, so it may be worth exploring alternative breakfast options nearby.
Location
Paseo de la Castellana, 133, 28046 Madrid
What's nearby
- Paseo de la Castellana0.3 mi
- Estado Santiago Bernabéu0.4 mi
- Universidad Complutense de Madrid2.3 mi
- Las Ventas2.4 mi
- Community of Madrid Sports Center2.6 mi
- Plaza de Espana2.7 mi
- Plaza de Cibeles2.7 mi
- Principe Pio2.8 mi
- Madrid City Centre3 mi
- Puerta del Sol3 mi
- Teatro Real3 mi
- Plaza de Oriente3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Madrid Cuzco
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | $390 |
Average price (weekend night) | $303 |
When to book a room at The Westin Madrid Cuzco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Madrid Cuzco
FAQs when booking at The Westin Madrid Cuzco
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Value for money | 7.9 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Madrid Barajas |
Distance to airport | 6.6 mi |
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