Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.8 "98%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.3 "93%liked the proximity to shopping ." 8.5 "Easily accessible by car , said 85%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "World class service."9.2 "92% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." 9.1 "Housekeeping was great , according to 91%." -
9.0 "Excellent breakfast."7.5 "75% were
happy with the price of the breakfast ." -
7.2 "Nice rooms."7.8 "78% thought
rooms were spacious ." 7.7 "77% saidrooms were clean ." 8.6 "86% thought theview was good ." 8.2 "82% appreciated themodern rooms ." 9.2 "92% liked thebig bathroom ." -
5.8 "Average value."
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5.3 "Internet is average."
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2.4 "Disappointing wellness & sports facilities."1.0 "90%
didn't like the fitness area ."
Overall Rating
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9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.2 "92%liked the proximity to shopping ." 9.8 "98%liked the proximity to sightseeing ." -
9.0 "World class service."9.2 "92% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." -
8.9 "Breakfast is good."
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7.0 "Nice rooms."5.8 "For only 58%, the
bathroom was ok ." 6.4 "Only 64% thought thefurniture was functional ." -
5.2 "Average value."
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2.2 "Disappointing wellness & sports facilities."
Overall Rating
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9.5 "Terrific location."
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9.2 "Excellent breakfast."
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
7.6 "Good cleanliness."7.4 "74% said
rooms were clean ." 7.9 "79% thoughtit was clean ." -
7.3 "Tasty food."
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6.9 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.9 "For only 59%, thebathroom was ok ." -
5.7 "Average value."
Overall Rating
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9.3 "Terrific location."
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8.9 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.9 "Breakfast is good."
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7.5 "Good vibe."
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7.3 "Nice rooms."7.8 "78% thought
rooms were spacious ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
Staff efficient and friendly, Concierge in Level Lounge knowledgeable and helpful, speaks excellent English. We have stayed here before. We did not find anything appealing on the Restaurant's menu..fusion with little Spanish elements. We at tapas in in which has stairs, or nibbled a great assortments with a selection a wines and spirits. I think we shall not return d/ location and restaurant
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6.2review from
Good location and ok staff. It is a boutique type hotel with a lot of looks but not much essences. The hallways looked like a disco from the 80's.
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4.7review from
Nice beds. Extra €17 for use of the 10x5m indoor pool and sauna is crazy and bad service for a 5-star hotel.Hotel staff appointed us the a very bad, underclass restaurant.
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6.3review from
very central location (2 mins walk to the next tube station), huge and varied breakfast buffet, very comfortable beds, reasonably sized rooms (including the bathroom). Although from the outside looking very grey, a huge block of concrete, the inside is very modern and everything seems to have been recently refurbished. Ridiculous having to pay for the spa/wellness area. Even for only printing my boarding pass they wanted me to pay for the internet but in the end I was "allowed" to use a PC in the business area. To my taste the room interior was a bit too modern - certainly something to get used to.
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6.0review from
Cleanliness/Comfort of Room and good access to wifi. No tea/coffee making facilies - guide to TV channels.
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5.3review from
breakfast was good. the room was very cold(in design). coffee maker didnt work.no english channels apart from cnn and fox news.for a deluxroom itdidnt have a luxurious feel. the upgrade at 80 euro a night on top of 170 per night was definetly not worth it.walls in room were dirty.pool was small, water dirty.
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7.7review from
The general atmosphere in the hotel beautiful. Cooperation of staff and management of the hotel, a wonderful No
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7.2review from
Very exciting style. Not good enough information in the rooms
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6.0review from
Location
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6.0review from
I can't answer this question correctly as the hotel was under renovation and some of the facilities were not available If the lifts were full or not working properly there were no stairs available to use because of the renovation work
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4.4review from
Room Decor Stinking Lobby and too much construction and construction noise in the hotel lobby and bar
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4.8review from
Location
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6.2review from
Good location and ok staff. It is a boutique type hotel with a lot of looks but not much essences. The hallways looked like a disco from the 80's.
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4.7review from
Nice beds. Extra €17 for use of the 10x5m indoor pool and sauna is crazy and bad service for a 5-star hotel.Hotel staff appointed us the a very bad, underclass restaurant.
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6.3review from
very central location (2 mins walk to the next tube station), huge and varied breakfast buffet, very comfortable beds, reasonably sized rooms (including the bathroom). Although from the outside looking very grey, a huge block of concrete, the inside is very modern and everything seems to have been recently refurbished. Ridiculous having to pay for the spa/wellness area. Even for only printing my boarding pass they wanted me to pay for the internet but in the end I was "allowed" to use a PC in the business area. To my taste the room interior was a bit too modern - certainly something to get used to.
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6.0review from
Cleanliness/Comfort of Room and good access to wifi. No tea/coffee making facilies - guide to TV channels.
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5.3review from
breakfast was good. the room was very cold(in design). coffee maker didnt work.no english channels apart from cnn and fox news.for a deluxroom itdidnt have a luxurious feel. the upgrade at 80 euro a night on top of 170 per night was definetly not worth it.walls in room were dirty.pool was small, water dirty.
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6.0review from
Location
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6.0review from
I can't answer this question correctly as the hotel was under renovation and some of the facilities were not available If the lifts were full or not working properly there were no stairs available to use because of the renovation work
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4.4review from
Room Decor Stinking Lobby and too much construction and construction noise in the hotel lobby and bar
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4.8review from
Location
