Petit Palace Triball

The hotel offers complimentary WiFi, iPads for guest use, MiFi, complimentary bicycles, welcome gifts for children, and premium beds and bedding.

Parking is not available at the property, but the hotel provides discounted offsite parking for guests.

The hotel offers a buffet breakfast for a fee and provides room service during limited hours. Some guests found the breakfast decent, while others preferred nearby cafes for better options.

Guests have mentioned that the hotel room and shower were clean, but some found the room relatively small and in need of updates.

The hotel staff is described as very helpful, friendly, and accommodating. Some guests appreciated the staff's advice regarding sightseeing, while others found the cleaning staff unfriendly and rude.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Gran Via comes highly recommended.

Families traveling with children found the family rooms to be convenient, with bunk beds for the kids and warm, accommodating service, even late at night.

The hotel's central location was praised by many guests for its proximity to major tourist attractions, shopping areas, and public transport, making it easy to explore the city.

Some guests recommended being cautious about the room type and location, as certain rooms, especially those in the annex building, were described as smaller and less pleasant due to access via a service area and potential bad smells.

Guests staying in rooms facing the street noted that the noise from the street could be disruptive at night, so light sleepers may want to consider rooms away from the main road.

While the hotel offers breakfast, some guests suggested exploring nearby cafes for breakfast, as they found better options at lower prices in the vicinity.

Several guests mentioned issues with room cleanliness and maintenance, such as dirty walls, broken amenities, and uncomfortable beds, so it may be helpful to inspect the room upon arrival and report any concerns to the staff.

The hotel's proximity to various stores, restaurants, and a metro station was highlighted as convenient for guests, allowing easy access to essentials and making it a great base for exploring the city.

Guests appreciated modern room features such as iPads, complimentary Wi-Fi, and a terrace with a great view, so it's worth considering these amenities when booking.

Some guests felt that the hotel did not meet their expectations in terms of room size, maintenance, and overall value for the price, so it may be beneficial to explore other accommodation options in the area.