Guest reviews
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All Reviews
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Solo
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
9.4 "Food is to die for."8.0 "
Yummy desserts , said 80%." 10.0 "100%loved the menu selection ." 10.0 "100%enjoyed the snacks that were offered." -
9.0 "Awesome vibe."8.9 "89% thought, the
hotel was modern ." 9.7 "97% said it was astylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
8.7 "Breakfast is good."7.1 "71% were
happy with the price of the breakfast ." -
6.6 "Rooms are ok."5.0 "Only 50% thought the
shower was ok ." 6.0 "60% said theview was so-so ." 5.0 "Only 50% thought thefurniture was functional ."
Overall Rating
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9.8 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
9.1 "Awesome vibe."9.8 "98% said it was a
stylish hotel ." 8.9 "89% thought, thehotel was modern ." 9.1 "91%enjoyed the friendly atmosphere ." -
9.1 "Food is to die for."7.6 "
Yummy desserts , said 76%." -
8.5 "Very good internet connection."8.6 "86% said the
wifi quality was great ." -
6.8 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." 5.9 "59% said theview was so-so ." 5.0 "Only 50% thought thefurniture was functional ." 5.5 "Only 55% thought theshower was ok ."
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.9 "Vibe was good."8.9 "89% thought, the
hotel was modern ." -
8.4 "Breakfast is good."
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6.9 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.4 "Only 54% saidrooms were big enough ." -
6.1 "Average comfort."5.4 "Only 54% said
rooms were big enough ."
Overall Rating
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9.8 "Terrific location."
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9.7 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Vibe was good."9.7 "97% said it was a
stylish hotel ." -
8.6 "Breakfast is good."
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7.4 "Internet works."
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6.5 "Rooms are ok."
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6.0 "Average comfort."5.2 "For only 52%, the
noise level was all right ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
the location was the best location in Madrid. the staff was very friendly and helpfull. the breakfast was very good and not expensive.the hotel was very nice and clean .free internet there was not a normal bathroom. the shower was clear in the middle of the room ,so you could see everything inside the shower from the room.no kettle in the room.
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8.5review from
Fantastic location within easy walking distance of Plaza del Sol, Plaza Mayor, Reina Sofia, and El Prado. Very friendly staff.
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8.0review from
The bedrooms are lovely and the cardboard artwork in reception is very interesting, but the absolute best element of the hotel for us were your staff, from housekeeping to reception staff, they all were excellent and really approachable. The blinds in the bedroom did not completely close. The rooms were very warm even in the winter, the lowest the aircon could go was 17, and the spotlights really kick out some heat. We couldn't get the safe to work.
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6.3review from
the location of the hotel was right in the heart of where we wanted to be. Shower was very nice but could've used a light so you could see. Overall, it was a good, basic place to stay. The bed was not very comfortable.
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6.3review from
We had a junior suite that was large, well laid out and modern. The staff were friendly and helful and the Hotel well positioned for what we wanted to see. No
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7.7review from
All staff at reception superb. Kevin in particular really went out of his way to help in every way possible from early check-in to allowing us leave luggage after check out.
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6.7review from
Great location on Plaza central to historic area of Madrid. Nothing.
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6.8review from
Stayed only one night while passing through Madrd but a good hotel for the price located near the main train station if you are taking the train to other parts of Spain.
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7.6review from
Very central and lovely hotel. Staff very accomodating and friendly
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6.0review from
Location No
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6.8review from
Fantastic staff, superb venue & very modern, clean rooms. Thin walls hence could be quite noisy!
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5.6review from
excellent breakfast room was somewhat small
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9.4review from
the location was the best location in Madrid. the staff was very friendly and helpfull. the breakfast was very good and not expensive.the hotel was very nice and clean .free internet there was not a normal bathroom. the shower was clear in the middle of the room ,so you could see everything inside the shower from the room.no kettle in the room.
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8.5review from
Fantastic location within easy walking distance of Plaza del Sol, Plaza Mayor, Reina Sofia, and El Prado. Very friendly staff.
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8.0review from
The bedrooms are lovely and the cardboard artwork in reception is very interesting, but the absolute best element of the hotel for us were your staff, from housekeeping to reception staff, they all were excellent and really approachable. The blinds in the bedroom did not completely close. The rooms were very warm even in the winter, the lowest the aircon could go was 17, and the spotlights really kick out some heat. We couldn't get the safe to work.
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7.7review from
All staff at reception superb. Kevin in particular really went out of his way to help in every way possible from early check-in to allowing us leave luggage after check out.
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6.7review from
Great location on Plaza central to historic area of Madrid. Nothing.
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6.8review from
Stayed only one night while passing through Madrd but a good hotel for the price located near the main train station if you are taking the train to other parts of Spain.
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7.6review from
Very central and lovely hotel. Staff very accomodating and friendly
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6.8review from
Fantastic staff, superb venue & very modern, clean rooms. Thin walls hence could be quite noisy!
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6.3review from
the location of the hotel was right in the heart of where we wanted to be. Shower was very nice but could've used a light so you could see. Overall, it was a good, basic place to stay. The bed was not very comfortable.
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6.3review from
We had a junior suite that was large, well laid out and modern. The staff were friendly and helful and the Hotel well positioned for what we wanted to see. No
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6.0review from
Location No
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5.6review from
excellent breakfast room was somewhat small
