The staff was terrific! Very helpful. The room was nice , the public areas need a freshening up.
4 stars
DoubleTree by Hilton Hotel Mahwah
Photos of DoubleTree by Hilton Hotel Mahwah
Overview
The DoubleTree by Hilton Hotel Mahwah is located near the Suffern Railroad Museum and the Ramapo College of New Jersey. This ski hotel is just four miles from the Campgaw Mountain Ski Area and the Lower Hudson Valley Challenger Learning Center. Spook Rock golf Course, Tice’s Corner, and the Paramus Park Mall are also in the area.
There are 139 smoke-free guest rooms and suites at this hotel, which also offers an indoor pool and a restaurant for guest dining. The hotel has a bar and breakfast is available for a nominal daily fee. The hotel offers a free area shuttle for guests and limo and town car service can be arranged. There is a fitness center and a 24-hour business center.
The hotel front desk is open 24 hours and daily housekeeping is available. Free guest parking is provided and guests also enjoy complimentary hotel-wide WiFi. There is an ATM in the lobby. The hotel provides connecting rooms and accessible guest rooms, as well. Pets are not allowed at this property. Complimentary wired Internet access is provided in guest rooms in addition to WiFi.
The guest rooms at this hotel include signature Hilton beds with premium bedding, blackout curtains, individual climate control with air conditioning, coffee and tea service, premium TV and pay movies, a desk and phone, in-room safe, and private bathroom with complimentary toiletries. Rooms also include a fridge and microwave and ironing amenities are included, as well.
Latest deals for DoubleTree by Hilton Hotel Mahwah
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Hotel Mahwah
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Parking and transportation
- Shuttle service (free)
- EV charging station
- Free parking
Media and entertainment
- Radio
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Laptop safe
- Fax/photocopying
- Desk
General
- Family rooms
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Hotel Mahwah
7.3
Good
341 verified ratings
Wonderful
130
Very good
56
Good
46
Okay
20
Fair
30
Mediocre
21
Poor
38
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the comfortable rooms and amenities like the pool and fitness center. However, many reviews pointed out issues with cleanliness, including dirty rooms and hallways, as well as some dated facilities. Overall, the hotel offers good value for those needing a convenient stay.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
133 reviews
7.2 out of 10
114 reviews
8 out of 10
1 review
8.7 out of 10
4 reviews
All reviews
Pros (+) Very friendly staff. Great restaurant quiet comfortable room.
Cons (-) Very accommodating staff made the trip very rewarding
Pros (+) Overall good experience
Cons (-) Air conditioner unit was a bit loud
Pros (+) The man who checked us in was very nice and quick. He was very nice to my young daughter. Especially when he found out it was her first time in a hotel. The young woman who checked us out was also very nice and help and also quick. The entire staff was very and greeted us constantly.
Cons (-) They said the wifi was free but when we tried to log on to it with our phones and my daughter's ipad it wouldn't work. When we tried to follow the steps they left in the room to use it, it just kept bringing us to a website to pay for it. Also the restaurant connected to it didn't have much of a kids selection. So we had to go out for dinner. But the breakfast buffet there was very good.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, a restaurant with breakfast available, a bar, and complimentary warm cookies at check-in.
How is the quality of the beds at the hotel?
Guest rooms feature signature Hilton beds with premium bedding, ensuring a comfortable and restful stay.
Is parking available at the hotel?
Yes, the hotel provides free guest parking, ensuring convenience for guests with vehicles.
What is the food quality like at the hotel?
The hotel has a restaurant offering breakfast, lunch, and dinner, providing a convenient dining option for guests.
How is the cleanliness and customer service at the hotel?
The hotel ensures cleanliness with daily housekeeping and offers friendly staff, creating a pleasant and welcoming environment for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported issues with cleanliness and maintenance, so it may be beneficial to request a room inspection upon check-in to ensure everything is in order.
Consider Nearby Dining Options
While the hotel has a restaurant, some guests found it closed or with limited offerings. Exploring nearby restaurants could provide more dining choices.
Verify Available Amenities
As some guests mentioned the pool and weight room being closed, it's advisable to verify the availability of amenities before booking, especially if these are important to your stay.
Check for Special Offers
Some guests mentioned a nominal fee for breakfast and WiFi. It might be worth checking for special offers or packages that include these amenities to potentially save on costs.
Inquire About Early Check-In
If you have specific timing needs, it could be helpful to inquire about early check-in options, especially if you have an event or appointment upon arrival.
Confirm Room Features
Given comments about outdated furniture and limited lighting, confirming the room features and ambiance could help set appropriate expectations for your stay.
Utilize the Free Area Shuttle
The hotel offers a free area shuttle, which can be convenient for exploring nearby attractions or getting around without needing to rely on personal transportation.
Consider Noise Levels
Some guests mentioned the hotel's proximity to a busy road. If you're sensitive to noise, requesting a room away from the road might enhance your stay.
Plan for Alternative Transportation
As the hotel is located near several attractions, planning for alternative transportation, such as taxis or rideshare services, could provide flexibility for exploring the area.
Check for Seasonal Events
Given the hotel's proximity to various attractions, checking for seasonal events or activities in the area could enhance your overall experience.
Location
180 Route 17 South, Mahwah, NJ 07430
What's nearby
- Dutch Reformed Church at Romopock0.3 mi
- Hopper-Van Horn House0.9 mi
- Houvenkopf Mountain1 mi
- Campgaw Mountain Ski Area3.1 mi
- Campgaw Mountain3.2 mi
- Abraham Van Gelder House3.6 mi
- Vanderbeck House4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel Mahwah
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $153 |
Average price (weekend night) | $210 |
When to book a room at DoubleTree by Hilton Hotel Mahwah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Hotel Mahwah
FAQs when booking at DoubleTree by Hilton Hotel Mahwah
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See most recommended stays in MahwahGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Teterboro |
Distance to airport | 17.8 mi |
Everything you need to know for your stay in Mahwah
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