Kitchen
Accessibility and suitability
Bathroom
Services and conveniences
Basics
General
Pool and spa
Laundry
Dining
Media and entertainment
Bedroom
Family friendly
Parking and transportation
Workspace
Things to do
Health and safety
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
Guests have mentioned that the food quality at the hotel is generally good, with some mentioning the breakfast and afternoon tea as highlights. However, there have been some comments about the low quality of pastries and the need for more healthy options at the French restaurant.
How is the cleanliness of the hotel?
Guests have consistently praised the cleanliness of the hotel, describing it as very clean and well-maintained. However, there have been some comments about the need for better water pressure from the shower head.
What makes the hotel's staff stand out?
Guests have highlighted the staff's exceptional hospitality, professionalism, and friendliness. However, there have been some comments about miscommunication and incomplete orders for requested items.
Is the hotel family-friendly?
The hotel is considered very family-friendly, with guests mentioning that it is safe for little kids and that the staff are accommodating and courteous.
What are the best times to visit the hotel?
The high season at the hotel is in September, and the low season is in November. Visitors can expect comfortable and cozy accommodations with a homely atmosphere, especially during the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a balcony facing the fountain for a spectacular view.
Enjoy the Afternoon Tea
Despite some mixed reviews about the food, the afternoon tea experience was highlighted as a must-try, especially for the savoury treats and scones.
Be Mindful of Pricing
Guests noted that while the hotel is on the pricier side, the top-notch service compensates for the higher costs.
Request Personalized Services
The staff, particularly at the front office and butler services, were praised for providing amazing and attentive service, making the stay excellent.
Consider Room Selection
The Legacy Suite was highly recommended for its luxurious design and beautiful artwork by local artists, providing a spacious and comfortable experience.
Take Advantage of the Location
The hotel's central location, within walking distance to shopping areas and restaurants, was appreciated by many guests for its convenience.
Experience the High Value Package
Guests found the room package inclusive of breakfast, afternoon tea, evening cocktails, and butler service to be of high value for money, ensuring a memorable stay.
Family-Friendly Stay
The hotel was described as very family-friendly and safe for little kids, with well-maintained facilities and accommodating staff, making it a recommended choice for family travelers.
Appreciate the Cosy Atmosphere
Guests appreciated the hotel's stylish and classic luxury, describing it as a home away from home with a cosy and homely atmosphere, complemented by professional and friendly staff.
Be Aware of Potential Noise Disturbances
Some guests mentioned noise disturbances from kids in certain areas of the hotel, suggesting that light sleepers may want to take this into consideration when choosing a room.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | December |
Average price (weeknight) | $331 |
Average price (weekend night) | $364 |