Holiday Inn & Suites Makati By IHG

The hotel is conveniently located near Glorietta Mall and Ayala Center, providing easy access to shopping, dining, and sightseeing. Guests can enjoy the vibrant city atmosphere and explore nearby attractions within walking distance.

Guests have praised the delicious food offered at the hotel, particularly the breakfast and dinner buffets. However, some guests have mentioned that the breakfast options may be limited for those preferring a more Western-style breakfast.

The hotel's staff is known for providing excellent customer service, with many guests highlighting the friendly and helpful nature of the employees. However, a few guests have expressed concerns about the efficiency of the check-in process and the responsiveness of the staff in certain situations.

Guests have generally found the hotel to be clean and well-maintained. However, some guests have mentioned specific areas, such as the bathroom and shower, that may require attention to ensure a consistently high level of cleanliness.

The hotel is recommended for visitors looking to explore the city and enjoy a convenient stay, especially during the low season in March and the high season in June. It's advisable to plan ahead and consider booking the Executive Lounge Option for added value during special occasions.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests found the Afternoon Tea and Cocktail Hour in the Executive Lounge worth it. Consider booking with the Executive Lounge Option for added value.

Some guests noted that noise from adjacent rooms could be bothersome. Light sleepers may want to take this into account when choosing a room.

The rooftop bar was praised by guests for its ambiance. Consider visiting for a relaxing evening with a view.

Some guests mentioned that the toiletries provided in the bathroom were limited compared to other hotels of the same rating. Consider bringing your own if you have specific preferences.

The pool was described as small, and it can get crowded when the hotel is at full capacity. Manage expectations if you plan to use the pool during peak times.

The hotel's connection to Glorietta Mall was highlighted as a major convenience. Take advantage of the easy access to shopping and dining options.

Some guests found the sound system in their rooms to be bothersome, particularly when it was loud from the bathroom. Consider this when choosing a room.

Some guests were disappointed with the limited drink and food options in the Clubroom. Evaluate the value of this option before booking.

A few guests had issues with their reservations and found the staff unhelpful. Double-check your reservation details and consider reaching out to the hotel in advance for any concerns.