Cons (-) Sauna facility not up to par. Old towels. No grooming kits.
4 stars
Holiday Inn & Suites Makati
Photos of Holiday Inn & Suites Makati
Overview
Featuring an outdoor pool, a sauna and a rooftop terrace, Holiday Inn & Suites Makati is within a short walk of BSA Tower and Glorietta. It is five minutes' walk from Ayala MRT Station and Ayala Center.
This cosy hotel offers an on-site gym, a coffee bar and an executive floor. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Holiday Inn & Suites Makati offers hip rooms equipped with a refrigerator, cable/satellite channels and a mini bar, plus all the necessities to ensure an enjoyable stay. Each provides its very own bathroom with slippers, a hair dryer and bathrobes.
Holiday Inn & Suites Makati offers a range of places to dine, including Flavours and Citron. Room service is also available during limited hours.
Holiday Inn & Suites Makati is close to the area's popular sightseeing attractions, including Philippine Stock Exchange, Greenbelt and Ayala Triangle, which are a short walk away. The friendly staff at the tour desk are available to organize tours and activities in Makati City.
Latest deals for Holiday Inn & Suites Makati
Amenities at Holiday Inn & Suites Makati
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
General
- Window
- Quiet street view
- Executive lounge access
- Slippers
- Interconnected room(s) available
- Telephone
- Carpeted
- City view
- Storage available
Pool and spa
- Rooftop pool
- Massage
- Outdoor pool
- Sauna
- Pool towels
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Golf
- Beauty salon
Family friendly
- Cribs available
- Child pool
- Kids meals
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Holiday Inn & Suites Makati
8.7
Very good
2191 verified ratings
Wonderful
1355
Very good
417
Good
239
Okay
89
Fair
55
Mediocre
16
Poor
20
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near malls and the superb breakfast options. However, there are concerns regarding the service, with some guests reporting issues with staff interactions and responsiveness. Overall, the experience is generally positive, but improvements in service quality are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
1235 reviews
9.2 out of 10
516 reviews
8.5 out of 10
9 reviews
7.6 out of 10
2 reviews
All reviews
Pros (+) The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is conveniently located near Glorietta Mall and Ayala Center, providing easy access to shopping, dining, and sightseeing. Guests can enjoy the vibrant city atmosphere and explore nearby attractions within walking distance.
How is the quality of the hotel's food and dining options?
Guests have praised the delicious food offered at the hotel, particularly the breakfast and dinner buffets. However, some guests have mentioned that the breakfast options may be limited for those preferring a more Western-style breakfast.
What can guests expect from the hotel's customer service?
The hotel's staff is known for providing excellent customer service, with many guests highlighting the friendly and helpful nature of the employees. However, a few guests have expressed concerns about the efficiency of the check-in process and the responsiveness of the staff in certain situations.
Is the hotel's cleanliness up to standard?
Guests have generally found the hotel to be clean and well-maintained. However, some guests have mentioned specific areas, such as the bathroom and shower, that may require attention to ensure a consistently high level of cleanliness.
What are the best times to visit the hotel?
The hotel is recommended for visitors looking to explore the city and enjoy a convenient stay, especially during the low season in March and the high season in June. It's advisable to plan ahead and consider booking the Executive Lounge Option for added value during special occasions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Executive Lounge
Guests found the Afternoon Tea and Cocktail Hour in the Executive Lounge worth it. Consider booking with the Executive Lounge Option for added value.
Consider Noise Levels
Some guests noted that noise from adjacent rooms could be bothersome. Light sleepers may want to take this into account when choosing a room.
Check Out the Rooftop Bar
The rooftop bar was praised by guests for its ambiance. Consider visiting for a relaxing evening with a view.
Be Mindful of Bathroom Amenities
Some guests mentioned that the toiletries provided in the bathroom were limited compared to other hotels of the same rating. Consider bringing your own if you have specific preferences.
Be Prepared for Limited Pool Space
The pool was described as small, and it can get crowded when the hotel is at full capacity. Manage expectations if you plan to use the pool during peak times.
Explore Nearby Shopping
The hotel's connection to Glorietta Mall was highlighted as a major convenience. Take advantage of the easy access to shopping and dining options.
Be Aware of Potential Noise from the Lobby
Some guests found the sound system in their rooms to be bothersome, particularly when it was loud from the bathroom. Consider this when choosing a room.
Consider Booking the Clubroom with Caution
Some guests were disappointed with the limited drink and food options in the Clubroom. Evaluate the value of this option before booking.
Be Mindful of Check-in Experience
A few guests had issues with their reservations and found the staff unhelpful. Double-check your reservation details and consider reaching out to the hotel in advance for any concerns.
Location
Palm Drive, Ayala Center, Makati 1224
What's nearby
- Glorietta Mall168 yd
- Ayala Center320 yd
- BSA Tower0.3 mi
- The Residences at Greenbelt - San Lorenzo Tower0.3 mi
- The Residences at Greenbelt - Manila Tower0.4 mi
- The Shang Grand Tower0.4 mi
- Ayala Tower One0.5 mi
- The Enterprise Center Tower 10.5 mi
- Ayala Triangle Gardens0.5 mi
- Robinsons Summit Center0.6 mi
- PBCom Tower0.7 mi
- The Beacon - Amorsolo Tower0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn & Suites Makati
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $144 |
Average price (weekend night) | $137 |
When to book a room at Holiday Inn & Suites Makati
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn & Suites Makati
FAQs when booking at Holiday Inn & Suites Makati
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Manila Ninoy Aquino Intl |
Distance to airport | 3.4 mi |
Everything you need to know for your stay in Makati
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