Services and conveniences
Pool and spa
Laundry
Dining
Things to do
Family friendly
Basics
Media and entertainment
Accessibility and suitability
Bathroom
Outdoor
General
Health and safety
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a spa and wellness center, outdoor pool, sauna, and a fitness center. Additionally, guests can enjoy a private beach, evening entertainment, and a kids' club.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as private parking for guests.
What are guests saying about the food quality?
Many guests have praised the very good food offered at the hotel. However, some have mentioned that there were limited options for food at night.
How is the cleanliness of the hotel?
Guests have appreciated the cleanliness of the hotel, although a few have mentioned concerns about the maintenance of some rooms and the need for better cleaning in certain areas.
What is the best time to visit the hotel?
The high season is in November, offering a great time to experience the hotel's beautiful view and great location. However, it's important to note that some guests have experienced issues with hot water for showers and the availability of Wi-Fi in the rooms.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for an All-Inclusive Package
Several guests highlighted the plentiful and good food available with the all-inclusive package, making it a great option for families with kids.
Consider Room Selection Carefully
Some guests mentioned issues with room maintenance, such as non-functional doors. It may be beneficial to communicate specific room preferences or concerns before arrival.
Check for Special Services
The hotel offers babysitting or child care, a kids' club, and a playground, making it a family-friendly option.
Explore Nearby Attractions
The hotel is conveniently located near various beaches, scuba diving centers, a casino, and other attractions, providing ample entertainment options.
Be Mindful of High and Low Seasons
November is highlighted as the high season, while December is noted as the low season, which could impact crowd levels and pricing.
Verify Refund Policies
Some guests reported issues with refunds not being honored as agreed, so it's advisable to clarify refund policies, especially for any changes in the length of stay.
Plan for Evening Dining
Several guests mentioned limited food options at night, so considering dining arrangements in advance or exploring nearby dining options could be beneficial.
Enjoy the Ocean Views
Guests appreciated the beautiful views of the ocean and the bay, so opting for a room with a sea view could enhance the overall experience.
Consider Communication Before Arrival
Some guests expressed challenges in communicating with the hotel before arrival, so ensuring clear communication in advance may be helpful.
Be Aware of Potential Service Issues
A few guests mentioned encountering rude bartenders and unmet service expectations, so being mindful of potential service issues could help manage expectations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $237 | $322 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 40% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 1.0 mi | Manzanillo | 13.9 mi |