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We were treated like royalty. Walk into a fairytale land where all your dreams are real. Our daughter got married here, everything went perfect! The price was unbelievably low! We had 33 guests from the USA. We spent 11 nights & 12 days in this paradise where your fridge is replenished and your room is cleaned daily. It was unbelievable how comfortable the beds are. The food was Excellent. there are different places to choose from on-site to eat. This is an all-inclusive resort so unlimited food & drinks are free. Security is tight so you can relax and not worry. The property is gated off and there are guards at the front entrance as well as alot of security walking around. You can enjoy a different show each night. Lots of activities including pool games.A couple Local venders are on-site to sell you their hand-made gifts. Massages are not included but very reasonable and are of high quality. You can take a tour or rent a car to experience real Mexico. There are many different excursions..Fishing, Snokeling, Siteseeing. I would like to take this opportunity to thank the staff for working so hard to make our trip memorable, relaxing and stress-free. From the Wedding set-up, flowers and decor,DJ,Cake,Catering and servers to the lovely jester of surprising our daughter and new Husband when they returned to their room with a bubblebath,chocolate covered strawberries,Rose pedals leading to the master bedroom with a beautifully decorated bed with swans. It was awesome and a Wedding that will never be forgotten. Beautiful oceanview rooms. The ground and pools are kept immaculately clean. Treat yourself to a once in a lifetime unforgettable vacation, You're worth it!
Overall the resort was good. It is very family oriented and had lots of children there. A little noisy if you are going for quiet time but there are areas around the pools to get away from it a little bit. The staff in the restaurants were excellent. Very attentive and pleasant as well as the front desk people. If your package included resort credits, don't count on getting them. I was told I would have $525 to use on the resort. When I enquired about them, they said they had run and out didn't have any more. To keep checking back and see if they showed up. I was told that if they didn't show by the end of my visit that I would be credited them the next time I stayed at a Barcelo resort. Not great as I had budgetted to use them in the spa etc. Then as the week went on I was told that it was more like a discount card and could only be used on certain things. It was becoming quite apparent that I wasn't going to get them and sure enough did not. Not happy about this part for sure. Our shower door did not close so needless to say we had lots of water on the floor. I just asked for extra towels. The restaurants shut down arbitrarily which was a bit frustrating but the food was good everywhere we went. A bit of advise on the taxi thing. A car taxi from the airport to the resort should not be more that 300-400 pesos (30-40 US). Vans cost more so don't get suckered in. We hired a taxi driver to drive us around for 3 hours and show us around the area (50 US) It was a great was to spend a few hours. Manzanillo city is pretty but limited for shopping. There are a few flea markets on the highway that are better for souvenir shopping. Overall the resort was good and clean. No fighting for deck chairs.
Location is very good. The hotel is beautiful except for the restaurant. The food at the restaurant was not great. It was just ok. Definitely overpriced. The bathroom was beautiful but the soap dispenser in the shower was broken, details like that made the hotel look like it's not been taken care of. Internet was not free.
Staff & service was very very good; friendly, helpful, attentive. The food courts and bar selection were awesome. The pools could probably use a little heat, but I'm sure with current weather condition it is perfect. Keep up the good work!
Friendly staff , installations, location !!! No late check out !!
Our trip will was everything we had hoped for and more. Our daughter's wedding was picture perfect. Both sides of the families came from out of the country and from Mexico. All our guest had such a great time. There was never a dull moment. The food was GREAT! Everyone at the hotel treated us like family. They were so helpful. The rooms were large and very clean and comfortable. The grounds were beautiful, with flowers and trees through out. The entertainment was very nice too. The swimming pools were great. There was plenty of lounges for everyone around all the pools. The disco was a fun spot to go to at the end of the day. I wish I could have stayed for many more days. My husband and I can't wait to go back in the near further.
The Barcelo is ok if you simply want to sit by a crowded pool and drink all day every day. Alot of guests do just that, but with two young daughters we were searching for activities. There are really only a few activities available such as kayaking, spanish language, etc. Forget snorkeling in the hotel's little bay as that is where the hotel discharges their sewage. The pools were dirty and very cold. The worst was hotel guests apparently stake out the available pool chairs before 0700 by leaving personal belongings on the chairs. As a result there is no where to sit but lots of empty chairs with items on them all day. One day the resort rented out the facility to cruise ship guests and the entire facility including pools, beach were absolutely packed. The meals were ok, nothing horrible nothing special. It seemed to us that the resort staff were either extremely helpful and pleasant or absolutely lazy with no in between. House cleaning was poor every day. This was the fifth Mexican all inclusive resort we had used and felt it was the worst.
This place is simply incredible. The word quotpalacequot in the name does not do it justice. The whole property is beautifully landscaped and meticulously maintained. Staff is everywhere day and night constantly wiping sweeping vacuuming polishing cleaning everything. This place is spotless everywhere just like DisneyWorld! There are so many pools I could not count them all and I dont even think I was able to find them all. Plenty of professionally supervised activities #40including a movie theater screening Disney movies#41 for kids down to age 4. This gives Mom Dad more private time at the adult pools. There are also all kinds of adult activities like yoga classes a fully-equipped gym aqua aerobics water volleyball etc. to keep you busy all the time or you can just relax in peaceful quiet surroundings at one of several adult pool areas. All day barbeque in the pool area. Service in all the restaurants was outstanding and the food was great. Security cops were everywhere. Poolside service was attentive and frequent. The buffet always open has a selection of Mexican food and everybodys favorite American things to choose from. During breakfast the omelet station will prepare eggs waffles and pancakes to your liking. The staff is very well-trained to European standards not intrusive but always attentive. Nightly entertainment is something different every evening and begins promptly at 9:00 PM in an outdoors theater near the beach. There are several snack and gifts shops. This place is all-inclusive so all food and drink is included. With so many restaurants to choose from #40some of the specialty restaurants require reservations and more formal attire for evening meals#41 there is no need to leave the property for anything. Rates are very competitive with other properties around Manzanillo. You wont go wrong at the Karmina
Wow! This place is awesome. We can't wait for next march! We stayed for 5 days(My husband, daughter and I) We were planning her Wedding for March 2009. This Hotel offers it ALL for a reasonable price. The food was great, staff was friendly, very clean, the beds were more comfortable than any I have ever slept in at a resort/Hotel. Lots of activities for everyone. Room service was excellent. We spent 3 days going to all the other resorts comparing prices,cleanliness,friendliness for our daughters wedding and found Barcelo Karima Palace to be the very best by far. We spent a couple of hours in the lobby listening to the piano, atmosphere was bright,clean,comfortable and relaxing. Pools were clean, service at the pools was great. The Disco was fun,loud and lively. The grounds were kept immaculately clean and very beautiful. The staff was always courteous and friendly.The ocean room was very large with 2 beds and a couch bed, 2 TV's, very large bathroom with separate tub and shower.Housekeeping kept our room very clean everyday! I would like to thank Mildred & Gabrel personally for being so helpful in planning our daughters wedding at Barcelo. We got to witness a wedding in progress and it was just beautiful. I am a picky person but can find absolutely no faults at this Hotel. I recommend it for everyone. If you travel alone the security is very tight so you won't have to worry. If you travel with children...no worries. Check-in to your room and be prepared for a memorable fantasy vacation.
The paint job on the street side. Everything else! Honest, this place is horrible. In total doubt, we nevertheless asked to be shown a room. The air conditioning units DO NOT work (and it's hot/humid here in the dead of winter mind you), the rooms smelled 'rank' (actually no descriptive word comes to mind that reaches out and says the sh__ word) and everything is broken and in need of Superman! We left and walked up to the Holtelito which is totally cool. But we could NOT even stay one night here. I'll fight with Kayak later about returning my money as this place is falsely advertised!!!
The paint job on the street side of this barn did a great job of hiding what lay beyond. The false advertising---this is a 1 star at best! Told we had reserved a two bedroom apartment but it was a old worn out, dank, STINKY room with two old beds. The air conditioner did not work. The 'shower' barely ran. Rust or 'something' came out of the pipe. We had no 'ocean view' and there was dirt on the floor and cobwebs on the ceiling. We could not communicate even one word with the people. We canceled our room and left (they charged us for the ENTIRE stay of 7 days!) up (N.) the street and found a "Hotelito" that was an awesome little place. Everything worked, clean pool, on the beach, clean rooms, air conditioning, young lady spoke excellent English and they understood our broken Spanish. So DO NOT stay at this Hotel Santa Cecelia-DON'T! They have falsely advertised their place. Eric Simpson
Hotel was throwing a party that went on until 2:30AM. One could not sleep as a result of how loud it was. I complained at the front desk multiple times to no avail. That destroyed what would have been a nice stay. Prime location by the beach but the blatant disregard of the hotel on the guests being able to sleep ruined everything. Will never come back. Also terrible parking.
Nothing ,the pool is duty and broken in the ages ,very old, towels are rippep, the shower smells horrible, the food is not enough for the guesses.I am Not recomeded that hotel is very expencive cost me a lot check my account. Let me tell you something is lie tha picture they have in internet because went you there is totally different many people are complaint a bout the rooms because are stain the courtain,pillows are old and ripped,the pool looks dirty even you can't see the botton .etc.