Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "World class service."
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8.8 "Location is great."
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8.0 "Vibe was good."
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6.4 "Breakfast is mediocre."
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4.1 "Not very comfortable."
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2.5 "Terrible amenities."
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0.8 "Awful rooms."
Overall Rating
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9.0 "Terrific location."
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6.9 "Breakfast is mediocre."
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3.6 "Not very comfortable."
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1.0 "Awful rooms."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
Location and price I think description on your site completely doesn't match hotel. It is not 4 star hotel, rooms are small and beds are uncomfartable. No tv in the rooms. No any bar, etc. I think with this proposal you mislead your customers what affect the trust to your site. This place can be considered as cheap family pansion, but not as 4* hotel.
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6.0review from
Affordable hotel in a good location. Helga is very friendly and helpful. If you are looking for a hotel with spa facilities, stay elsewhere. Beds were not comfortable.
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7.3review from
Hotel staff fluent in English, Russian, German and Czech. Spoke English to me perfectly and really valued me as a person stopping by to visit. I felt very welcome. Nice location, price and yummy breakfast included. Private parking a plus to feel more secure with my car location. Tight private parking but managed to park my car. Floor made noises in room when I was walking around and I am not overweight for my tall physique. Remote control was not working with TV. Could not turn TV channels manually. Only channel was Czech news, which I did not understand.
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7.7review from
The amazing Art Nouveaux interior and authentic decorative features.
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4.4review from
Very kind and smily stuff Hairs (not ours) everywhere - on the bed, in the bath, and finally in the eggs that were prepared for the breakfast - better pay a little bit more and book an another hotel.
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4.6review from
the location and the cleanliness of the hotel lack of comunication with the staff that do not know a word in english and during the night we were froyen because the heating szstem did not operate and when we asked to solve the problem they broght a mini personal heater (pocket size....with 400 watt!!) , i can recommend of this hotel only in the summer...
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6.8review from
the helpfulness of staff when our car broke down
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7.2review from
The location is exquisite - right on the edge of a beautiful nature reserve and a very short walk to the center of Marianske Lazne and the promenade. Helga and Helga are very gracious hosts and go over and above to take excellent care of their guests. We will be back!
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5.2review from
location, old building 8 Euro/DAY to park a motocycle in the backyard is a ripp off !!!
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7.3review from
Hotel staff fluent in English, Russian, German and Czech. Spoke English to me perfectly and really valued me as a person stopping by to visit. I felt very welcome. Nice location, price and yummy breakfast included. Private parking a plus to feel more secure with my car location. Tight private parking but managed to park my car. Floor made noises in room when I was walking around and I am not overweight for my tall physique. Remote control was not working with TV. Could not turn TV channels manually. Only channel was Czech news, which I did not understand.
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7.7review from
The amazing Art Nouveaux interior and authentic decorative features.
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6.8review from
the helpfulness of staff when our car broke down
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7.2review from
The location is exquisite - right on the edge of a beautiful nature reserve and a very short walk to the center of Marianske Lazne and the promenade. Helga and Helga are very gracious hosts and go over and above to take excellent care of their guests. We will be back!
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4.0review from
Location and price I think description on your site completely doesn't match hotel. It is not 4 star hotel, rooms are small and beds are uncomfartable. No tv in the rooms. No any bar, etc. I think with this proposal you mislead your customers what affect the trust to your site. This place can be considered as cheap family pansion, but not as 4* hotel.
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6.0review from
Affordable hotel in a good location. Helga is very friendly and helpful. If you are looking for a hotel with spa facilities, stay elsewhere. Beds were not comfortable.
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4.4review from
Very kind and smily stuff Hairs (not ours) everywhere - on the bed, in the bath, and finally in the eggs that were prepared for the breakfast - better pay a little bit more and book an another hotel.
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4.6review from
the location and the cleanliness of the hotel lack of comunication with the staff that do not know a word in english and during the night we were froyen because the heating szstem did not operate and when we asked to solve the problem they broght a mini personal heater (pocket size....with 400 watt!!) , i can recommend of this hotel only in the summer...
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5.2review from
location, old building 8 Euro/DAY to park a motocycle in the backyard is a ripp off !!!