Hivernage Hotel & Spa

The hotel offers a variety of unique amenities including a spa, Turkish bath, concierge service, and a rooftop terrace with a DJ set.

Yes, the hotel provides free parking as well as valet parking for guests' convenience.

Guests can expect good food quality at the hotel's restaurants, with varied and plentiful breakfast options, and the availability of packed lunches and special diet menus upon request.

The hotel maintains cleanliness with spacious and clean rooms, and a welcoming atmosphere. However, some guests have mentioned specific cleanliness concerns that the hotel should address.

The high season at the hotel is in May, offering a great time to experience the fantastic location, friendly staff, and superb breakfast. However, guests should be aware of potential temperature-related concerns during their stay.

Some guests reported noise disturbances from the adjacent club, so consider requesting a room away from this area for a quieter stay.

Before booking spa treatments or planning to use the gym, it's advisable to confirm their operational status as some guests mentioned that these facilities were not active during their stay.

If you prefer cooler room temperatures, it's recommended to inquire about the air conditioning, especially during the warmer months, as some guests found the rooms to be too warm due to the heating system.

If you prefer having a kettle in your room for hot water, it's advisable to request one as some guests noted its absence despite the presence of a coffee machine without capsules.

Guests suggested that rooms facing the street may experience noise disturbances, so it's worth considering this when selecting a room or deciding whether to keep windows open.

If pool access is important to you, it's worth noting that some guests found the pool design unsuitable for non-swimmers due to its depth and absence of a shallow end.

While the staff were generally praised, some guests experienced delays in service at the pool and rooftop terrace, so it may be helpful to manage expectations regarding service times.

Before settling into your room, it's advisable to inspect for any maintenance issues such as broken shower heads or leaks, as some guests encountered these inconveniences during their stay.

The hotel's central location near the Medina and various restaurants was appreciated by guests, making it worthwhile to ask the staff for recommendations on nearby attractions and dining options.

Guests enjoyed the views from rooms facing the fountain, so if a scenic view is important to you, it's recommended to inquire about room options with favorable views.